Senior Associate, Paid Social ~ Card Acquisitions

Job Description

Help shape how we reach and acquire new customers through performance marketing on leading social platforms. You will work across teams to deliver campaigns that are efficient, measurable, and built to scale.

Job Summary

As a Senior Associate Paid Social in Card Acquisitions , you support the strategy, execution, optimization, and measurement of paid social campaigns that drive efficient customer acquisition and strong portfolio outcomes. You partner with teams across product, analytics, finance, risk, legal and compliance, brand, and external platform partners to align on plans and deliver results. You bring strong attention to detail, a data-driven mindset, and clear communication to keep campaigns running smoothly and performance insights actionable.

Job Responsibilities

• Build, launch, and perform quality checks on paid social campaigns across platforms
• Implement targeting, creative, and tracking parameters accurately and consistently
• Monitor live campaigns for pacing, delivery, and overall performance health
• Own daily and weekly pacing updates against budgets and acquisition targets
• Pull, clean, and validate performance data across platforms and internal sources
• Maintain standardized reporting templates and dashboards to support ongoing tracking and insights
• Support monthly and quarterly business reviews with accurate reporting and clear performance narratives
• Execute structured tests (such as creative, targeting, and landing page tests) with guidance from senior team members
• Track and document test results to build repeatable learnings and improve future performance
• Coordinate creative assets and approvals with creative and brand partners, ensuring on-time delivery and compliance requirements
• Support cross-functional coordination for approvals, documentation, and audit readiness; identify opportunities to streamline workflows and reduce manual effort

Required Qualifications, Capabilities, and Skills

• 3–5 years of experience in digital marketing, paid social, or performance marketing
• Experience building and managing campaigns on major paid social platforms
• Strong attention to detail and ability to manage multiple workflows at the same time
• Comfort working with data, including strong Excel skills
• Ability to pull, validate, and organize performance data and maintain recurring reports or dashboards
• Understanding of core performance marketing measurement concepts, including testing and optimization basics
• Strong organization, follow-through, and execution skills in deadline-driven environments
• Clear written and verbal communication skills, including the ability to align with multiple stakeholders
• Ability to partner effectively with analytics, creative, legal and compliance, finance, and risk teams
• Strong analytical mindset with the ability to spot trends, surface issues early, and recommend next steps

Preferred Qualifications, Capabilities, and Skills

• Experience with Tableau or similar reporting and visualization tools
• Experience supporting acquisition marketing in regulated industries or financial products
• Familiarity with programmatic buying platforms in addition to paid social
• Experience improving processes through automation, templates, or scalable reporting approaches

Additional Information

• Applicants must be authorized to work for any employer in the United States.
• We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
• Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.