General Manager

• Employee Type Full-Time Exempt

Description

Employment Type: Full-Time
Industry: Automotive
Compensation: Competitive salary + performance-based incentives

Position Summary

We are seeking an experienced, results-driven General Manager to oversee daily operations and lead our automotive business toward continued growth and success.

The ideal candidate is a hands-on leader with strong operational knowledge, a customer-first mindset, and the ability to develop high-performing teams. This position will be responsible for driving sales and profitability, managing day-to-day operations, maintaining excellent customer service standards, and ensuring the location operates safely and efficiently.

Candidates must have a minimum of 2 years of automotive industry experience, with previous management or leadership experience strongly preferred.

Key Responsibilities

• Oversee all day-to-day operations of the automotive location.
• Lead, train, coach, and develop team members while promoting accountability and high performance.
• Drive sales growth, profitability, productivity, and overall business performance.
• Monitor key performance indicators (KPIs) and implement strategies to improve results.
• Manage budgets, expenses, labor costs, and overall financial performance.
• Maintain a high level of customer satisfaction and promptly resolve escalated customer concerns.
• Oversee inventory levels, purchasing needs, and vendor relationships.
• Identify opportunities to improve operational efficiency, processes, and workflow.
• Ensure compliance with company policies, safety standards, and applicable automotive industry regulations.
• Maintain a professional, organized, and team-oriented work environment.
• Partner with ownership and leadership on business goals, staffing needs, and growth initiatives.

Qualifications

• Minimum of 2 years of experience in the automotive industry.
• Previous management, supervisory, or leadership experience preferred.
• Proven ability to successfully manage teams and day-to-day business operations.
• Strong sales and customer service background.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to analyze financial and operational performance metrics and implement improvements.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Valid driver's license.

Preferred Qualifications

• Automotive retail, collision repair, service center, dealership, or automotive parts management experience.
• Experience managing or working directly with P&L responsibilities, budgets, and financial performance.
• Knowledge of inventory management systems and automotive software.
• Experience developing teams, improving operational processes, and driving business growth.

What We Offer

• Performance-based incentives.
• Opportunities for career growth and advancement.
• Supportive and team-oriented work environment.
• Benefits package.
• Opportunity to take ownership of location performance and contribute directly to the continued growth of the business.

Ideal Candidate

The ideal General Manager is someone who can balance people, operations, customers, and financial performance. We are looking for a leader who isn't afraid to be hands-on, holds their team accountable, builds strong customer relationships, and continuously looks for ways to improve the business.