Citizen Action/Illinois: Program Associate

Program Associate

Citizen Action/Illinois is a progressive policy advocacy and political coalition dedicated to advancing social, economic, and racial justice in Illinois. We lead campaigns for policies that benefit working families, including a progressive income tax, expanding access to high-quality, affordable healthcare, and protecting voting rights.

The Program Associate will lead CA/IL's volunteer engagement and outreach programs, including phone banking, rally and town hall coordination, and volunteer recruitment. This is a hands-on, leadership-focused role that requires strong organizational skills, experience managing staff and volunteers, and the ability to inspire and mobilize people to take action. The Program Associate will oversee a team of Fellows to execute high-impact programs that advance CA/IL's advocacy goals.

Key responsibilities include:

• Leading, training, and supervising volunteers across phone banks, rallies, town halls, and other grassroots actions
• Overseeing the management of Fellows who are responsible for volunteer recruitment and engagement
• Planning, coordinating, and executing phone banking programs, including volunteer scheduling, script development, and tracking metrics
• Organizing turnout for rallies, town halls, and other events, ensuring volunteers are prepared and engaged
• Maintaining high organizational standards for program execution, logistics, and follow-up

• Supervising Fellows and collaborating with other staff involved in volunteer programs
• Providing coaching, mentorship, and performance feedback to staff and Fellows
• Delegating tasks effectively and ensuring alignment with program goals

• Tracking volunteer participation, engagement, and program outcomes
• Using data to inform program improvements and reporting progress to the Executive Director
• Recommending strategies to increase volunteer retention, recruitment, and impact

• Working closely with other staff to align messaging and volunteer engagement with organizational campaigns
• Supporting other organizational initiatives as needed

Candidates should have experience in volunteer management, grassroots organizing, or political campaigns (2 years required), a passion for progressive policy and social justice, excellent communication skills, and the ability to motivate and coordinate volunteers, Fellows, and staff. The role requires flexibility for up to 25% travel.

Compensation and benefits include a competitive salary, employer-paid health care and dental coverage, a flexible work schedule, paid holidays, and vacation time.