Scheduling Coordinator

Benefits: Opportunity for advancement Paid time off Competitive salary Home Care Scheduling Coordinator Right at Home – East Memphis is seeking a highly organized, energetic, and customer-focused Home Care Scheduling Coordinator to join our growing team. This position plays a vital role in ensuring our clients receive exceptional care by coordinating caregiver schedules, maintaining strong communication with staff and clients, and supporting daily office operations. Schedule Monday – Friday: 8:30 AM – 5:00 PM Participation in an evening and weekend on-call rotation is required. Required Qualifications Minimum 1 year of scheduling experience in Home Health or Home Care Experience working with EVV or home care scheduling systems (preferred) Ability to multitask and prioritize in a fast-paced environment Excellent customer service and communication skills Strong organizational, time management, and problem-solving skills Ability to remain calm and professional under pressure Essential Responsibilities Answer incoming calls and provide exceptional customer service. Coordinate caregiver schedules to ensure adequate staffing and continuity of care. Monitor and maintain EVV compliance, including reviewing visit records, resolving exceptions, and ensuring accurate documentation. Verify caregiver time records and process payroll-related corrections. Respond to call-offs, fill open shifts, and communicate schedule changes promptly. Maintain accurate client and caregiver records. Assist with new hire orientation, training, and employee documentation. Communicate regularly with clients, caregivers, and office staff to ensure quality service. Participate in the evening and weekend on-call rotation. Perform other administrative duties as assigned. Preferred Skills Home care or home health scheduling experience Excellent verbal and written communication skills Strong attention to detail Ability to prioritize multiple urgent tasks Comfortable making independent decisions in a fast-paced environment Positive attitude with exceptional people skills Knowledge of Medicaid and home care regulations is a plus Benefits Competitive pay Paid Time Off (PTO) Paid holidays Opportunities for professional growth and advancement Supportive team environment #J-18808-Ljbffr Right at Home Memphis East, TN