Director of Advancement Services

Job Description

Job Description

The mission of West Point Association of Graduates (WPAOG) is to “Serve West Point and the Long Gray Line.” WPAOG is both the alumni association and foundation for the United States Military Academy (USMA) at West Point. Our vision is to ensure the Long Gray Line remains the most highly connected alumni body in the world. USMA is renowned as the world's preeminent leadership development institution. The student body, or Corps of Cadets, numbers 4,400, and each year approximately 1,000 cadets graduate and are commissioned as second lieutenants in the U.S. Army.

West Point Association of Graduates (WPAOG) is seeking a Director of Advancement Services. Reporting to the Vice President of Development, the Director of Advancement Services provides strategic leadership and oversight of the Advancement Services team, ensuring that infrastructure, data integrity, and systems support frontline fundraising and alumni engagement. This position guides the team in delivering accurate data and reliable processes that enable effective fundraising and relationship management. The Director establishes departmental priorities, develops staff, manages workloads, and fosters accountability and continuous improvement.

The Director ensures reporting and data insights drive strategy and decision-making for revenue-generating teams. This role oversees CRM strategy, systems integration, data services, gift policy, gift processing, and reporting. The Director partners with IT, Finance, and other departments to ensure effective integrations, data governance, accurate gift administration, and timely service. A forward-thinking approach to implementing AI and automation is essential to improving organizational efficiency.

Strong organizational, analytical, and communication skills are required. The incumbent must be goal-oriented and enjoy a competitive but collegial environment. Candidates must demonstrate the ability to lead through change, mentor staff, and translate technical information into practical solutions.

A Bachelor’s degree is required, along with eight to ten years of progressively responsible experience in advancement, fundraising, or nonprofit leadership. Demonstrated experience leading and developing teams is essential, as is an interest in leveraging AI, automation, CRM platforms, and data tools to advance fundraising success. Advanced proficiency in CRM queries, data segmentation, Microsoft Excel, and reporting tools such as Tableau or Power BI is expected. Experience with Blackbaud CRM, SQL, systems integration, and data governance is strongly preferred. Familiarity with higher education advancement, alumni relations, and the United States Military Academy is preferred. This is a collaborative, hands-on leadership role requiring a four-day in-office/one-day remote schedule at West Point. Candidates must live within commuting distance. We offer excellent benefits and a collegial working environment. The salary range will be approximately $110,000–$125,000, depending on skills and experience. Please submit a cover letter, resume, and up to three (3) letters of reference. To apply, visit