Accounts Receivable Analyst

Accounts Receivable Analyst Job ID: 299624 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers across four campuses in Augusta and throughout the state. The university is home to Georgia's only public academic health center and is a hub for cybersecurity, arts, humanities, and health sciences. Augusta University is guided by the University System of Georgia's core values: Integrity, Excellence, Accountability, and Respect. The institution promotes freedom of expression and encourages community partnership to address health, security, economic, and societal concerns. Job Summary Main responsibility is to analyze all funds received by the Business Office for accuracy and compliance, audit ACH payments, manage daily transaction reports, reconcile bank accounts, process receipting, and support the Accounts Receivable Specialist with all related duties. Responsibilities Audit and receipt departmental deposits and expense credits for accuracy, verifying the accounting chart fields and general ledger budgets. Analyze all incoming ACH payments, manage internal and external departmental communication, and resolve transactional errors. Run transactional reports from Truist Online Treasury and TouchNet for daily receipting and returned transactions, and communicate accounting information to departments. Monitor Business Office Marketplace transactions for receipting and support the specialist in daily task dissemination. Provide superior customer service to internal and external customers via phone, in‑person, and email. Assist with registration, tuition, fee, refund, and other student account inquiries, and perform daily closing procedures in TouchNet. Maintain the state payments log, provide ongoing training to the specialist, and recommend improvements to policies and procedures. Assist with bank reconciliation research, ad‑hoc reconciliations, and Wellstar accounts receivable monthly remittance. Process scholarship checks, student AR hold process, and maintain cross‑training with the specialist. Oversee deposit supplies inventory, run Nelnet Banner queries, audit student withdrawal calculations, student bills, and interdepartmental payment requests. Present at student orientations and support other Business Office employees with all duties as needed. Required Qualifications Bachelor's degree from an accredited college or university. Preferred Qualifications Experience working in an academic environment. Previous banking or cashiering experience. Documented customer service track record. Banner and/or other database experience. Knowledge of Microsoft Excel and Word. Knowledge, Skills & Abilities Abilities Self‑manage time and prioritize work assignments. Perform and maintain written processes. Use multiple databases, including financial systems. Communicate effectively with all levels of society and diverse cultures. Handle cash and other forms of money. Accept new assignments and adapt quickly to new situations. Knowledge Accounting principles, Excel, and data analysis. Skills Excellent customer service and high accuracy/efficiency. Decision making regarding corrective action, prioritization, and deadlines. Strong communication and verbal skills with students, parents, and departments. Critical and analytical thinking. Shift / Salary / Benefits Shift: Days, Monday–Friday. Pay Band: 7; Salary Minimum: $20.29 per hour, commensurate with qualifications. Benefits (full‑time): Health, dental, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation, sick leave, and 13 paid holidays. Tuition Assistance Program available for employees employed more than six months. Conditions of Employment Successful background check and, if applicable, credit check. Motor vehicle reports for positions requiring vehicle use. Proof of academic degrees and transcripts for faculty hires. Adherence to cybersecurity and privacy policies. Equal Employment Opportunity Augusta University is an equal‑opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. #J-18808-Ljbffr