Public Safety Dispatcher

Public Safety Dispatcher

The San Gabriel Police Department is recruiting for Public Safety Dispatcher. Public Safety Dispatcher is an important part of the City's public safety response system. This position provides an exceptional opportunity for the ideal candidate to develop a career in public safety with our historic "City with a Mission." A career with the City of San Gabriel offers excellent pay and benefits, outstanding training and career development opportunities, and a great location for living and working in Southern California.

The ideal candidate is enthusiastic, customer service oriented, compassionate, and committed to providing outstanding service to the community. The ideal candidate is also detail oriented, able to multi-task and work in a fast-paced environment, has outstanding judgment and interpersonal tact, and is an outstanding communicator. Most importantly, the ideal candidate is a consummate professional who understands and exemplifies the principles of public service and the core values of the San Gabriel Police Department.

Under general supervision of the assigned unit supervisor, the Police Dispatcher works 12-hour shifts for a total of 80 hours every two weeks. Incumbents of this position must be able to: maintain contact with all units on assignment; maintain status and location of field units; receive and enter 911 calls for service in the Computer Aided Dispatch (CAD) system; communicate clearly and concisely both orally and in writing; understand and follow oral and written directions as provided; create and edit a variety of documents; receive incoming telephone, teletype, and radio calls; operate standard office equipment; gather, analyze, and evaluate facts to reach sound conclusions; act quickly and calmly in emergencies; correctly interpret and explain applicable laws, codes, and regulations; and perform other duties as required. Must be willing to work weekends, holidays, and graveyard shifts.

Any combination of experience and education may be considered. A typical way to obtain the knowledge, skills, and abilities would be:

• High school diploma or GED equivalent.
• Two years (2) of increasingly responsible clerical, administrative, record keeping, and/or customer service experience.
• Possession of a valid Class C California Driver's License and ability to maintain a satisfactory driving record while employed with the city.
• Previous dispatching experience is highly desirable.
• Experience working in local government is desirable.

Candidates for this position must possess and/or meet the following:

• Must be able to attain a POST Dispatcher Certificate within one year of appointment.
• Certification from an accredited business school, adult school, or employment agency verifying a minimum typing speed of 40 WPM.

Applications must be well prepared and organized and include the following three items as attachments: (1) cover letter, (2) professional résumé, and (3) copies of all professional certifications required and/or applicable for the position. DO NOT SUBMIT DRIVER'S LICENSE with item #3. Driver's license will be validated upon conditional offer of employment.

Application Filing Period - September 28, 2026 - November 1, 2026

Written Exam - Week of November 9 or November 16, 2026

Qualifying Panel Interview Exam - Week of November 30, 2026

Selection Interviews - Week of December 7, 2026

Pre-Employment Process - Approximately 6-8 weeks

Target Start Date - January 25, 2027

All exam elements shall be pass/fail, with 70% the minimum passing score. Exam weights toward overall qualifying score shall be as follows: 30% written and 70% panel interview if a written exam is administered; 100% panel interview if written exam is not administered.

The provisions of this bulletin do not constitute an expressed or implied contract. Any provisions contained in this bulletin may be modified or revoked without notice. Applicants with legal disabilities, who require special testing accommodations, must contact the City of San Gabriel Human Resources Department at least five days prior to the examination date.

All qualified candidates are encouraged to apply; the City of San Gabriel is an Equal Opportunity Employer.