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Onsite Real-Time Analytics & Scheduling Analyst - Mesa

Cognizant Technology Solutions Corporation

Cognizant is seeking a Real Time Analyst to optimize workforce productivity through real-time planning and dashboarding. The role focuses on scheduling, monitoring service levels, and responding to call volumes to ensure optimal staffing and client satisfaction. Responsibilities include centralized reporting across workflows, building dashboards, and analyzing KPIs. Local candidates only; onsite role in Mesa, AZ with Cognizant’s benefits package and discretionary incentives. #J-18808-Ljbffr Cognizant Technology Solutions Corporation

Vacancy posted 2 days ago
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