HOUSING SERVICES CASE MANAGER - FULL-TIME, 1ST SHIFT

Job Description

Job Description

Description:

We Did It Again!

InterCommunity is a 2025 Healthcare Top Workplaces Winner!

VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

281 Main St., East Hartford

40 Coventry St., Hartford

828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:

Primary care integration

Residential detox and treatment

Outpatient mental health and substance use services for adults and children

Intensive outpatient programs

Employment and community support

Mobile crisis evaluations

Judicial support services

Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

Summary:

Accountable for acting as part of a team in the service delivery plan for persons with mental health and or addiction disorders and the care, guidance, supervision and training of clients in a supported or supervised housing program.

Essential Duties & Responsibilities:

• Implements programs and monitors clients within a supported/supervised living program
• Functions as a member of an interdisciplinary team and participates in service delivery plan process for clients
• Provides guidance and support for clients to develop independent living skills 
• Participates in and assists clients with activities of daily living
• Assists clients in accessing goods, services and supports required for independent living; reinforces appropriate client behavior through modification techniques
• Responsible for clients health and safety
• Observes and reports client behavior
• Serves as advocate for government subsidies and re-determination hearings
• Transports clients
• Acts as liaison to clients and their families or various community agencies or organizations
• Provides concise and accurate reports and documentation
• May make recommendations on policies or standards 
• May administer and track medications with appropriate certification
• May administer first aid in emergency situations
• May schedule and attend appointments with clients
• Performs related duties as required

*All agency staff are required to attend all mandatory department/agency meetings and trainings*

Schedule:

Sunday - Thursday, 8:00 AM - 4:30 PM

Requirements:

Education &/Or Experience:

A Bachelor’s degree in a health care field and two (2) years of experience using case management techniques in a Behavioral Health setting. A Master’s degree in a behavioral health discipline may be substituted for one (1) year of the General Experience. A current Connecticut license as a registered professional nurse and two (2) years of experience working in a psychiatric setting may be substituted for the Bachelor’s degree. On occasion, extensive community mental health experience with seriously and persistently mentally ill persons may be substituted for the degree requirements noted above.

Competencies:

• Initiative 
• Leadership 
• Time Management
• Decision Making
• Communication Proficiency (Verbal & Written)
• Technology & Computer Literacy (Microsoft Word, Keyboarding)
• Organization Skills