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Director, CX Delivery — Scale Customer Experience (Remote)

Spring Health

New York, NY
  • Remote job

Spring Health is hiring a Director of Customer Experience to lead and empower teams across its network. This role focuses on enhancing customer support, driving operational excellence, and collaborating cross-functionally to improve services. The ideal candidate has extensive experience in customer support leadership, is data-driven, and can foster a customer-centric culture. The company offers a range of employee benefits, including health plans, flexible PTO, and remote work options. #J-18808-Ljbffr Spring Health

Vacancy posted 3 days ago
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