Director, CX Delivery — Scale Customer Experience (Remote)
Spring Health
- Remote job
Spring Health is hiring a Director of Customer Experience to lead and empower teams across its network. This role focuses on enhancing customer support, driving operational excellence, and collaborating cross-functionally to improve services. The ideal candidate has extensive experience in customer support leadership, is data-driven, and can foster a customer-centric culture. The company offers a range of employee benefits, including health plans, flexible PTO, and remote work options. #J-18808-Ljbffr Spring Health
$170k - $190k
...Director, CX Delivery (Alma) Alma, a Spring Health Company, is on a mission... ...22 and 2023. Director, Customer Experience As Alma's Director,... ...next stage of growth as we scale and evolve into a best-in-... ...Benefits: ~ We're a remote-first company ~ Health insurance...Remote workWork from homeHome officeFlexible hours- LifeMD is seeking a strategic, data-driven Director of Customer Experience to lead and scale a remote CX organization. You will implement AI voice and chat tools, create data-driven performance cultures, and deliver concierge-level experiences that boost loyalty and growth...Remote job
- ...drives impact at a global scale. As an award-winning digital... ...and deliver transformative customer experiences through cutting-edge technology... ...Location Our Senior Director, Delivery (Telecom), is an integral part... ..., OH Durham, NC Remote + 50% Travel consistently to...Remote workFull timeContract work
$140k - $190k
Natera is seeking a Director of Customer Experience for Women’s Health & Rare Disease. This leadership role... ...partnering with senior leaders to align CX with company strategy. The role... ..., and healthcare industry experience. Remote USA, with a salary range of $140,000-$...Remote work$156k - $234k
...Associate Director, Commercial Global Data Strategy At Jazz,... ...design and deliver more precise customer experiences, enabled by new technologies... ..., and performance to ensure delivery against contractual... ...commercial use cases Partner with CX data master and data...Remote workContract workLocal area$50k - $55k
...technical troubleshooting and customer support are your bread and... ...Associate Customer Success Manager, Scale) owns the full relationship... ...managed both the day-to-day experience and the commercial... ...office—3 days on-site, 2 days remote. Position Responsibilities...Remote workWork at officeFlexible hoursShift work3 days per week$73.5k - $106.6k
# Associate Customer Success Manager, ScaleExpelRemote Full Time Remote Posted 7 hours agoShare this job:WhatsApp LinkedIn X... ...their security programs, even in a scaled model Offer a clear path, either... ...you 2+ years of customer-facing experience, ideally in support, success, or...Remote workFull timeWork at officeVisa sponsorship- ...Resource - HRBP /Full Time - Remote /RemoteAbout the Company:Netomi... ...AI platform for enterprise customer experience. We work with the largest global... ...enable agentic automation at scale across the entire customer... ...management of AI agents for any CX use case. Backed by WndrCo, Y...Remote workFull time
$150k - $175k
...Manager, Technical Delivery is a senior... ...inspire, coach, and scale a high-performing... ...for complex, highly customized integration engagements... ...Customer Success (CX) and Support... ...practices Strong experience with API integrations... ...single platform. Remote-first culture, built...Remote work$112k
...is seeking a BPO Director to lead strategy,... ...delivering exceptional customer experience. Location: Must... ..., Training, and CX teams to ensure consistency... ...of service delivery. Use data... ...record managing large‑scale outsourced teams (... ...of the material. Remote Working & Technology...Remote workPermanent employmentLive inImmediate startRelocation- ...PetsHotel, Pet Training and In‑store customer experience. These teams work diligently to... ...week, associates may work up to one remote “flex day” (with leader approval).... ...success. About the Job SUMMARY The Sr. Director, Salon Service Delivery is responsible for leading...Remote workSeasonal workWork at officeHome officeFlexible hours
- ...Associate Director, Global Capability Owner, Omnichannel... ...deliver more precise customer experiences, enabled by new... ...ambition with both speed and scale, we are embracing a... ..., using discovery and delivery practices to ensure we... ...capability awareness across CX operations and foster...Remote workShift work
- ...Global Capability Owner, CX Predictive Algorithms Building... ...and deliver more precise customer experiences, enabled by new technologies... ...ambition with both speed and scale, we are embracing a new product... ..., using discovery and delivery practices to ensure we're building...Remote workShift work
$108k - $132k
...outcome.The median Ramp customer saves 5% and grows... ...running, and our CX team is the... ...specialists - six today, scaling meaningfully, who... ...own the support experience that makes it... ...responsiveness, and SLA delivery across the... ...Denver, CO; Miami, FL; Remote (US); San Francisco...Remote workFull timeWork at officeHome officeFlexible hours- ..., provide memorable experiences, and achieve superior... ...of it all are the customers we serve. We are dedicated... ...Intelligence, The Director, AI Solutions Delivery will lead the... ...deployment, integration, and scaling of AI solutions... ...employment type and role.Remote: Preference will be...Remote workFull timeWork at officeLocal area
$160k - $240k
...design and deliver more precise customer experiences, enabled by new technologies... ...with both speed and scale, we are embracing a new capability... ..., using discovery and delivery practices to ensure we're building... ...capability awareness across CX operations and foster a...Remote workShift work$160k - $240k
...deliver more precise customer experiences, enabled by new technologies... ...with both speed and scale, we are embracing a... ...our enterprise. The CX Global Capability... ...accountable for the strategy, delivery, adoption, and value... ...reports to the Senior Director of Data Enablement &...Remote workFlexible hours- ...We are looking for a Technical Customer Success Specialist to support... ...customers. This role is designed to scale technical knowledge across the... ...behavior, routing, and experience design Collaboration & Feedback... ...ready. As the leading AI-first CX platform built for real-world...Remote work
- Coveo Solutions Inc. is seeking a Senior GTM Talent Partner to lead end-to-end recruitment for Sales, Marketing, Customer Experience and Partnerships across North America and Europe. You will partner with GTM leaders to align hiring with growth and revenue strategies, design...Remote job
$75.2k - $125.3k
...the trust of our customers by listening, serving... ...-technology experiences. Though we've come... ...health on a global scale stands before us.... ...Customer Experience (CX) Voice of the Customer... ...of insight delivery. Analyze structured... ...experience. Remote Workplace: Your location...Remote workFull timeWorldwideHome officeFlexible hours$99.7k - $134.6k
...class product solutions and highly rated customer experiences. Focus on our employees and company... ...work model, offering flexibility to work remotely while coming together in the office in... ..., follow-through, and high-quality HR delivery across sites. The role operates as a...Remote workFull timeFor contractorsWork at officeFlexible hours- ...Manager As the global leader in AI-powered customer experience assurance, we help some of the world's... ...deliver exceptional experiences at scale. Cyara is the confidence layer that answers... ...of each customer's business goals, CX architecture, contact center ecosystem,...Remote workTemporary workFlexible hours
- Workiva is seeking a Director of GTM Technical Delivery who is equal parts technical visionary... ...and deliveryArchitect and Scale: Define technical... ...Qualifications10+ years of experience in enterprise or SaaS engineering... ...period of time working remotely, not in a Workiva...Remote workFull timeWork at office
- ...****@*****.*** is used for Customer Experience inquiries - please do not use... ...is looking for an Associate Director of Wholesale. This role is responsible... ...long‑term growth. Location Remote, limited to candidates in... ...record of building and scaling sales organizations and...Remote workSeasonal workWork from home
$150k - $190k
...is the AI Agents platform for customer experience, designed to help... ...efficient customer service at scale. The platform enables businesses... ...execute work across the full CX lifecycle—from handling customer... ...Internet Stipend: Support for remote and hybrid work connectivity...Remote workFull timeWork at officeLocal areaFlexible hours- ...needs and accelerate the delivery of new therapies. We... ...are seeking a Senior Director, Light-Track Delivery... ...Enablement team in a remote capacity located on the... ...assistants, and other small-scale automation -- while... ...patterns Experience managing multidisciplinary...Remote workWorldwideFlexible hours
- ...At Verint, we believe customer engagement is the core of every global... ...elevate Customer Experience (CX) and increase workforce productivity... ...of Job Function: The Director, PMO - CALA is a senior leadership... ...Management Office (PMO) and delivery execution across the...Remote workWork experience placementLocal areaShift work
$130k - $150k
...CMB is a full-service custom market research and... ...The Senior Director, Activation Delivery sits at the intersection... ...ready narratives and experiences that help clients align... ...hybrid in Boston, or remote in the US. About... ...leadership to strengthen and scale methodologies,...Remote workFull timeImmediate start$140k - $160k
...~ Flexible schedule Director of Systems & Processes Location: Remote (Travel Required) Employment... ...operational support needed to scale. Our mission is not to centralize... ...decisions, and deliver exceptional customer experiences through shared technology,...Remote workFull timeWork at officeLocal areaFlexible hours$188.24k - $235.3k
...worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong... ...team as Twilio's next Director of Demand Generation.... ..., you will architect, scale, and establish single-threaded... ...GTM program delivery. Own Pipeline & Performance...Remote workLocal areaWorldwideShift work
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