Director, CX Delivery — Scale Customer Experience (Remote)
Spring Health
- Remote job
Spring Health is hiring a Director of Customer Experience to lead and empower teams across its network. This role focuses on enhancing customer support, driving operational excellence, and collaborating cross-functionally to improve services. The ideal candidate has extensive experience in customer support leadership, is data-driven, and can foster a customer-centric culture. The company offers a range of employee benefits, including health plans, flexible PTO, and remote work options. #J-18808-Ljbffr Spring Health
$170k - $190k
...Candidate Interview Guide Director, Customer Experience As Alma's Director,... ...next stage of growth as we scale and evolve into a best-in-class... ...hands-on experience analyzing CX data, has a demonstrated ability... ...Benefits: ~ We're a remote-first company ~ Health insurance...Remote workWork from homeWorldwideHome officeFlexible hours- ...drives impact at a global scale. As an award-winning digital... ...and deliver transformative customer experiences through cutting‑edge technology... .... Location Our Senior Director, Delivery (Telecom), is an integral part... ...Columbus, OH Durham, NC Remote + 50% Travel consistently...Remote workContract work
$156k - $234k
...deliver more precise customer experiences, enabled by new technologies... .... The Associate Director, Commercial Global... ...performance to ensure delivery against contractual commitments... ...· Partner with CX data master and data management... ...and outcomes. #LI-Remote Jazz...Remote workContract workLocal areaWorldwideFlexible hours$160k - $240k
...deliver more precise customer experiences, enabled by new technologies... ...with both speed and scale, we are embracing a... ..., using discovery and delivery practices to ensure we... ...Global Capability Owner, CX Predictive Algorithms,... ...status quo. #LI-Remote Required/Preferred...Remote workWorldwideFlexible hoursShift work$160k - $240k
...deliver more precise customer experiences, enabled by new... ...both speed and scale, we are embracing... ...using discovery and delivery practices to... ...The Associate Director, Global Capability... ...awareness across CX operations and foster... ...outcomes. #LI-REMOTE Jazz Pharmaceuticals...Remote workWorldwideFlexible hoursShift work$220k - $291k
...proven, built-for-scale and designed for the... ...that impacts the customer. We deliver the... ...human processes and experiences for customers and... ...scale but only with a delivery partner who can... ...embedded on‑site, remote retainer, and GSI... ...one or more of: BPO/CX, financial...Remote workContract work- ...PetsHotel, Pet Training and In‑store customer experience. These teams work diligently to... ...week, associates may work up to one remote “flex day” (with leader approval).... ...success. About the Job SUMMARY The Sr. Director, Salon Service Delivery is responsible for leading...Remote workSeasonal workWork at officeHome officeFlexible hours
$160k - $240k
...deliver more precise customer experiences, enabled by new... ...both speed and scale, we are embracing... ...using discovery and delivery practices to... ...right time. The CX Global Capability... ...reports to the Senior Director of Data... ...dynamics. #LI-Remote Working Requirements...Remote workLocal areaWorldwideFlexible hours- A leading SaaS company in the United States is seeking a Director, Global Customer Support to enhance customer experiences and operational efficiency. This role requires over 10 years of experience in customer support, strong operational knowledge, and the ability to lead...
$224k - $252k
King River Capital Group is seeking a Director of Customer Experience to lead the transformation of user support... .... In this role, you will define a CX strategy leveraging AI and manage a global... ...support, with proven success in large-scale CX transformations and exceptional...$146k
...venues are Uber's highest‑stakes customer experience moments. Airports alone... ...advocates. The Airports & Venues CX program owns the global... ...to eliminate that friction at scale. We sit at the intersection of... ...culture. Unless approved for full remote work, employees must spend at...Remote workFull timeWork at officeWorldwide- ...We are looking for a Technical Customer Success Specialist to support... ...customers. This role is designed to scale technical knowledge across the... ...behavior, routing, and experience design Collaboration & Feedback... ...ready. As the leading AI-first CX platform built for real-world...Remote work
$137.3k - $180.5k
...create world-class entertainment experiences. Become part of a team... ...the most rewarding, large-scale creative projects to be found... .... We are seeking a Director of CX Self-Serve and Technical Operations... ...DO * The Rockstar Games Customer Experience Team focuses on...Full timeWork at office- ...platform unifies fragmented customer experiences, connecting the... ...Customer Experience (CX) Avaya is leading... ...justification for complex, large-scale CCaaS solutions. Focus... ...participate in the delivery of compelling, high-... .... #LI-CM1 #LI-REMOTE Experience 8 - 12...Remote workFor contractorsWork at officeWork from homeHome officeVisa sponsorshipShift work
$122k - $230k
...Role As our Technical CX Marketing Manager , you... ...’s global services and customer lifecycle portfolio. Sitting... ...between the Customer Experience (CX) organization and... ...effortlessly modernize, scale, and optimize their... ...embedding real-world services delivery and customer insights...Work at office- A leading entertainment company is seeking a Customer Experience & Support Director to lead initiatives enhancing the overall customer experience. This role involves overseeing customer service operations, analyzing support performance via key metrics, and collaborating...Remote workWork at office
$279.3k
...operational efficiency, and elevate customer experiences. Camunda was named a... ...Technologies (BOAT). As a fully remote, global company, we’re... ...The Role Join Camunda as a Director, Presales and lead a dynamic... ...program launches in 2026 and scales to €1,000 annually from 2027...Remote workTemporary workWork at officeLocal areaWork from homeHome officeFlexible hours- ...Role Kong is looking for a visionary Director of Scaled Customer Success to redefine how we support, retain... ...of users. AI‑Enhanced Customer Experience: Act as a pioneer in the "new age" of... ...performing teams, ideally in a global or remote environment. Technical Pedigree:...Remote workShift work
- ...****@*****.*** is used for Customer Experience inquiries - please do not use... ...is looking for an Associate Director of Wholesale. This role is responsible... ...long‑term growth. Location Remote, limited to candidates in... ...record of building and scaling sales organizations and...Remote workSeasonal workWork from home
$142k - $224k
...Director Of Human Resources Dymax, part of the... ...Dymax focuses on the customer experience by tailoring solutions... ...America. As the business scales, modernizes, and... ...compliance by leading the delivery of HR services,... ...days onsite and 2 days remote Benefits Dymax...Remote workTemporary workLocal areaWork visa- ...organization’s mission to enhance customer experience. Position Summary The Director of Fraud Payment leads the end-to-... ...capability, proven ability to lead large‑scale, cross‑functional initiatives... ...This position is currently remote with anticipated transition to hybrid...Remote workWork at officeMonday to FridayFlexible hoursShift work
- ...modernize operations, elevate customer experience, and expand margins. With $1... ...Location: Austin, TX (Remote); Toronto, ON (Remote); All... ...will define and build it. As Director of AI Creative Systems , you... ...with your own hands before scaling through others. Establish standards...Remote jobWork at office
$152.31k - $197.69k
## Senior Director, Global Alliances (ISV)Applylocations... ...)****Location**: US Remote**Travel Requirement:**... ...You’ll Do:*** Own and scale Blue Yonder’s global... ...product, alliances, and customer success.* Manage,... ...Required:* 10+ years of experience in alliances, partnerships...Remote workLocal areaFlexible hours$148.5k - $247.5k
...Development. Job Profile: Director, Solution Delivery Management. Level: Director. Work Option: Hybrid - remote part of the week. Travel: 1... ...architecture that enables scaled agility. Coach VP, AVP, and... ...Qualifications) 10+ years of relevant experience, 5+ years managing and...Remote workTemporary workLocal areaVisa sponsorshipFlexible hoursShift work- TheDirector - Delivery (MAE) impacts the way our team delivers customer solutions, collaborates... ...customers. The Director of Delivery plays... ..., helping to scale the organization... ...previous relevant experience and depth of skills... ...in that order!) Remote friendly - “Live...Remote workPermanent employmentFull timeWork at officeLocal areaFlexible hours
- ...its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity... ...ensures seamless service delivery, real-time observability... ...Responsibilities The NWN Portfolio Director is responsible for the end-... ...certification preferred Remote - 80% Hybrid (Client...Remote workContract workWork at officeLocal areaFlexible hours
$150k - $200k
Associate Director / Director, Customer Experience Lead, Marketing Analytics Job Category: Commercial... ...our onsite, hybrid and remote work environments a place... ...and own enterprise-wide CX analytics strategy across... ...quality at enterprise scale. Leverage Power BI, MCI/Datorama...Remote workFull time- ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),... ...centers are powered by both on-site and remote agents, leveraging advanced... ...dynamic and experienced Debt Recovery Director to join our team and lead our outbound...Remote workFull timeTemporary workCasual workWork at officeLocal area
- ...Technical Account Manager, CX is an expert in account... ...integral to exceeding customer expectations, enhancing... ..., or equivalent work experience. ~10+ years in... ...Expertise in global delivery, implementation, and account... ...the office and 3 days of remote work, each week. Naturally...Remote workContract workWork experience placementWork at officeImmediate startFlexible hours
- ...join the Autodesk Tandem team and help scale a high-growth business at the... ...responsible for creating technically rich, customer-facing demo experiences and translating product messaging and... ...marketing and customer-facing teams Location: Canada Remote or US Remote...Remote work
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