Seasonal Asset Protection - Coordinator - Palo Alto

Job Description The Asset Protection Coordinator helps maintain a safe, secure environment for our people, customers, and assets. In this role, you support safety initiatives, investigate incidents, and partner with store leadership to reduce shrink and promote operational excellence. You will work closely with the Asset Protection Manager, store leadership teams, and local law enforcement agencies. Collaboration across Store Operations and Asset Protection functions will be critical to success. Responsibilities Monitor CCTV and conduct surveillance to identify suspicious activity. Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area. Enforce safety and security procedures to promote a safe store environment. Execute shrink reduction strategies using RFID and other reporting tools. Complete accurate and timely incident, investigation, and security metric reports. Assist in training store teams on asset prevention and partner with management on action plans. Connect with local law enforcement as needed. Qualifications 1+ year of retail or asset protection experience. Strong organizational and time‑management skills. Calm and professional approach to handling safety‑related situations. Strong accountability, initiative, and confidentiality. Excellent verbal and written communication skills. Ability to work a flexible schedule based on business needs. Knowledge of CCTV systems and basic computer skills (preferred). Comfortable using surveillance, reporting, and monitoring technologies. Physical Requirements This is a hands‑on, high‑volume role requiring physical labor and continuous movement for 6‑8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling, handling bulky and sometimes awkwardly shaped items, lifting these items above the head, regularly lifting items weighing up to 10 pounds and occasionally up to 25 pounds. Pay Range $28.15 – $29.25 per hour. Pay offers are dependent on location, job‑related knowledge, skills, and experience. Benefits Medical, vision, dental, retirement and paid time off. Life insurance and disability coverage. Merchandise discounts and Employee Assistance Program (EAP). Performance‑based incentives/bonuses. 401(k), PTO accruals, holidays and more. Legal & EEOC Statements For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after a conditional offer and are consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location‑specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. This posting may contain other legal notices or requirements specific to your state; review the Career Site FAQ’s for relevant information and guidelines. #J-18808-Ljbffr Nordstrom Inc