Seasonal Location Customer Service

Job Description

Job Description

As our farmers prepare to hit the fields this fall, we’re looking for a seasonal Customer Service Representative to join our frontline from September through November . If you’re ready to help provide the support, solutions, and supplies that keep the 2026 harvest season moving, we want to talk to you.

Primary Objective: To provide customer service and accurate accounting functions at the location for the benefit of IAS and its member owners.

Major Accountabilities:
The following duties are typical for this job. These are not to be construed as exclusive or all inclusive.

• Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time
• Conduct counter sales and process incoming calls in a friendly, courteous manner
• Conduct weighing of grain and farm supply products; grading of incoming grain
• Assist in the processing of daily location grain tickets when needed
• Provide marketing assistance to grain customers
• Communication of grain transactions and transportation needs
• Inventory control, physical count and accurate billing
• Accept and carry out any other assigned tasks by Location Manager

Knowledge, Skills, Abilities:

• Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.
• Ability to organize, deal with change effectively, and work on multiple tasks concurrently.
• Basic computer skills
• Strong people skills, good phone etiquette, follows directions, meets deadlines.

Physical Requirements/Environmental Adaptability:

• Requires static strength to occasionally lift, push, pull, or carry objects with a minimum weight of 50 pounds. Also flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs. Also trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time. Some tasks involve repetitive motion.
• Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agriculture products.
• Personal Protective Equipment may be required for some tasks.