Clerk, Clinic

Job Description

A Clinic Clerk provides administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital. Reports to: Supervisor/ Manager FLSA: Non-exempt Job Requirements Minimum Education High school diploma or equivalent Preferred Required Associate's degree Preferred Required Years of relevant experience may be substituted for required education. Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Minimum Work Experience 1 year clerical experience Preferred Required Essential Functions Performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing. Greets visitors and communicates with patients and providers. Places, answers, and directs phone calls and distributes messages. Organizes, coordinates, and schedules meetings and appointments. Keeps office area neat and tidy and monitors and orders office supplies. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Coordinates workflow and complies records of office activities. Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash. Nonessential Functions Assist with orientation and training of personnel and students. Participates and attends meetings as required and/ or assigned. Performs other related duties as assigned or requested. Prepares periodic reports as requested. Functional Demands Populations Served Does not treat or care for patients. Neonate Infant Early Childhood 1 year and Late Childhood 5 years and Adolescent 13 and Young Adult 17 to Middle Adult 30 years to Older Adult >60 years Protected Health Information Type of Protected Information Accessed Demographic Clinical Insurance Financial Complete Medical Record Bloodborne Pathogens Exposure While performing this job, occupational exposure is present for all employees Physical Requirements - Physical Dexterity and Effort Rarely Bending/Stooping rarely, occasionally, frequently, constantly Climbing rarely, occasionally, frequently, constantly Keyboard Data Entry rarely, occasionally, frequently, constantly Kneeling rarely, occasionally, frequently, constantly Lifting/Moving Patients rarely, occasionally, frequently, constantly Reaching rarely, occasionally, frequently, constantly Repetitive Foot/Leg Movements rarely, occasionally, frequently, constantly Repetitive Hand/Arm Movements rarely, occasionally, frequently, constantly Running rarely, occasionally, frequently, constantly Sitting rarely, occasionally, frequently, constantly Squatting rarely, occasionally, frequently, constantly Standing rarely, occasionally, frequently, constantly Walking rarely, occasionally, frequently, constantly Pushing / Pulling: 0-25 lbs. rarely, occasionally, frequently, constantly Pushing / Pulling: 26-75 lbs. rarely, occasionally, frequently, constantly Pushing/Pulling: over 75 lbs. rarely, occasionally, frequently, constantly Lifting/Carrying (non-patient) : 0-25 lbs. rarely, occasionally, frequently, constantly Lifting/Carrying (non-patient) : 26-75 lbs. rarely, occasionally, frequently, constantly Lifting/Carrying (non-patient) : over 75 lbs. rarely, occasionally, frequently, constantly Visual Acuity, Hearing and Speaking Rarely Audible Speech rarely, occasionally, frequently, constantly Hearing Acuity rarely, occasionally, frequently, constantly Smelling Acuity rarely, occasionally, frequently, constantly Taste Discrimination rarely, occasionally, frequently, constantly Vision: Depth Perception rarely, occasionally, frequently, constantly Vision: Distinguish Color rarely, occasionally, frequently, constantly Vision: Seeing Far rarely, occasionally, frequently, constantly Vision: Seeing Near rarely, occasionally, frequently, constantly Biological Rarely Biohazardous waste/ hazards rarely, occasionally, frequently, constantly Blood and/or bodily fluids rarely, occasionally, frequently, constantly Communicable diseases/pathogens rarely, occasionally, frequently, constantly Chemical Rarely Asbestos or lead rarely, occasionally, frequently, constantly Cytotoxic Chemicals rarely, occasionally, frequently, constantly Dust rarely, occasionally, frequently, constantly Hazardous Chemicals rarely, occasionally, frequently, constantly Gases/Vapors/Fumes rarely, occasionally, frequently, constantly Hazardous Medication rarely, occasionally, frequently, constantly Latex rarely, occasionally, frequently, constantly