Technology Services Specialist
The Custom Group of Companies
Entry-Level Field Services PositionService Tickets: Install, configure, and maintain workstations, printers, mobile devices, and peripheral equipment.Deployment: Perform application updates and patches as needed, and provide floor support through regular rounding.Customer Service: Deliver excellent, personalized service to ensure customer satisfaction and build trusted relationships.Collaboration: Work with other Field Services teams, Nursing teams, and Server teams to escalate and resolve issues.Communication: Clearly explain issues, solutions, and instructions to customers.Time Management: Effectively manage multiple tasks and service appointments within scheduled timeframes.Technical Documentation: Read and interpret technical manuals, blueprints, and schematics.Adaptability: Adjust to new technologies, tools, and varying work environments and conditions.Self-Sufficiency: Work independently on ticket resolution and troubleshooting activities.Teamwork: Contribute effectively to team-based projects while supporting shared goals and outcomes.
Vacancy posted 17 hours ago
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