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Plumbing Operations Manager

Benjamin Franklin Plumbing of Roseville, CA

Job Description

Job Description

Benefits:

  • 401(k)
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Plumbing Careers at Benjamin Franklin Plumbing
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.

JOB SUMMARY
Benjamin Franklin Plumbing of Roseville is seeking a highly motivated, results-driven Operations Manager with a proven track record in both plumbing operations and in-home sales . This is a hands-on leadership role designed for someone who thrives in a startup environment and can build systems, lead teams, drive revenue growth, and deliver exceptional customer experiences.

JOB DUTIES
  • Ensures vehicles in the fleet are maintained both mechanically and visually to company standards
  • Develops and delivers business plans to achieve budgeted sales and required profits
  • Completes/reviews Daily Management Report (DMR)
  • Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals (operations, sales, safety, customer satisfaction, etc.) are achieved
  • Conducts performance reviews with each direct report and assists direct reports by holding their team members accountable to performance, behavior, and attendance standards
  • Places regular phone calls to customers to discuss satisfaction
  • Reviews payroll reports ensuring hours and pay are correct
  • Inspects all field operations to ensure excellent service
MIMIMUM REQUIREMENTS
  • The successful candidate must be:

    • Sales-driven and highly competitive.
    • Results-oriented and accountable.
    • Comfortable being measured by KPIs.
    • Willing to work evenings, weekends, and emergencies when business demands.
    • Capable of making difficult decisions.
    • Passionate about building a winning team and company culture.
    • Committed to continuous improvement.
    • Honest, ethical, and customer-focused.

Vacancy posted 14 days ago
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