Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Us:
Since opening our doors in October 2021, we’ve been dedicated to serving our community with excellence and care. As we approach four years in business, we’re proud of the relationships we’ve built and the positive impact we’ve had on the community. We’re a small but dynamic team consisting of two full-time and two part-time members. Together, we work hard to support one another and ensure our office runs smoothly while delivering top-notch service to our clients.

What Makes Us Unique:
As a proud graduate of Temple University, I’m passionate about supporting and connecting with the local community. I’m an active Rotarian and a member of the Montgomery County Community Chamber of Commerce. Our agency is committed to giving back, whether it’s through sponsoring local events or organizing initiatives like our annual pajama drive for a local non-profit.

Our Culture:
We’re all about community involvement and having fun along the way. You’ll often find us sponsoring and attending local events where we can connect with others. And if you love holidays, you’ll fit right in—we decorate the office (and even the exterior with inflatables) for every holiday imaginable! 

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Ashlee Biondo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.