Case Manager

Job Description

Job Description

**Purpose**

The Case Coordinator reports to the program supervisor and is responsible for providing support to participants, customers, and clients in alignment with the division's objectives and goals.

**Key Responsibilities**

The Case Coordinator will be responsible for:

- Gathering information from clients, family members, and other agencies to assess their needs.

- Providing individuals and families with relevant information to meet their goals and preferences in a person-centered and culturally sensitive manner.

- Building and maintaining relationships with other human services, medical, and social services agencies.

- Identifying gaps in service delivery and participating in program development initiatives.

- Attending meetings as required by the unit/division.

- Maintaining accurate records and preparing reports for case coordination.

- Screening referrals for children with disabilities.

- Providing ongoing case management and service coordination to families and children.

- Assessing needs and offering information and services using a person-centered approach.

- Providing support, education, and technical assistance to families, individuals, and agencies.

- Maintaining documentation for court proceedings and completing timely documentation within three business days.

- Maintaining regular attendance and working overtime as needed.

- Performing other duties as assigned.

**Education/Certifications/Experience Requirements**

- Associate's or Bachelor's degree in a related field (e.g., social work, psychology, human services) preferred.

- Certification as a Social Worker is desirable.

- At least two years of experience in the health or human services field is preferred.

- Must have a valid driver's license.

**Required or Preferred Skills**

- Knowledge of and adherence to goals, policies, and procedures.

- Proficiency in operating office equipment.

- Ability to travel efficiently.

- Commitment to professional ethics and standards.

- Strong organizational skills and ability to manage paperwork effectively.

- Ability to perform basic mathematical calculations and use descriptive statistics.

- Proficiency in preparing various documents.

- Effective communication skills.

- Ability to work well in a team environment.

**Benefits**:

- Paid weekly

- Paid Time Off, Paid Holidays, & Bereavement

- 401k with a 4% employer match

- Medical, Dental, & Vision

- Supplemental Insurance

- Employee Assistance Program