Parts Counterperson
Richmond Ford Auto Group
Job Title
High signal to noise ratio, make the content beautiful.
Why Us?
We have access to the largest parts department in central VA - we're stocked and ready to go!
We promote from within
Training opportunities
Family-owned business
Voted Richmond Time's Dispatch Best Places to Work
401k with company match
Medical, dental, eye, & voluntary benefits offered 1st of the month following 60 days
Paid holidays, 1 sick day per quarter, additional PTO after 1 year of service
Responsibilities
Oversee the parts sales process from start to finish
Deliver completed part orders to technicians stall
Communicate with staff and customers in a friendly and professional manner
Converse effectively/efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Keeping an organized work station
Ensuring inventory accuracy
Answer phone calls, provide price quotes and other information to customers
Review shop request to verify the parts ordered are correct and all pricing is in line with the estimate
Provide high level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside source and submit an emergency order, if necessary
Compensation
2 part pay system involving an hourly wage with a monthly commission.
Monthly challenges by the management team.
Fast paced very busy department with great opportunities to grow!
Requirements:
Ability to push, pull, lift, carry 50 pounds
Ability to carry parts up and down stairs
Valid driver's license
Dealership or retail parts experience
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
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