(USA) Tire and Battery Service Advisor

Responsibilities Maintains facility and sales floor safety by adhering to all safety policies, conducting regular safety sweeps, handling forklift and hazardous material requirements, and promptly correcting unsafe situations. Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies, handling claims, returns, shrink, and damages. Presents and maintains merchandise presentation by stocking, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise, and securing fragile and high‑shrink items. Monitors tire and battery orders daily, assists members with appointments for installation, communicates lead‑time changes and order cancellations, and suggests alternatives for installation or tire fitments. Assists members with tire maintenance and repair services and provides expert member service and recommendations, greeting members, identifying needs, and helping purchase and service decisions. Drives sales and service excellence in the TBC by communicating product and service value and collaborating with associates across the club to promote TBC offerings. Triages and prioritizes service workflow in TBC service bays, referring to Sam’s Garage to identify waiting members, understanding time requirements, and recommending appointments to maximize efficiency. Demonstrates knowledge of safety & compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, POS systems, phone and in‑person selling techniques. Leverages technology to enhance operations, using digital tools and handheld devices for sales planning, real‑time decisions, product training, and encouraging adoption of new tools. Provides products and services to members following company policies, completing vehicle service requests and tests, operating TBC equipment safely, receiving, storing, and disposing merchandise and supplies, and completing necessary documentation. Operates hardware (cash registers), processes member purchases, assists with payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types. Minimum Qualifications Valid state‑issued driver's license. 18 years of age or older. Preferred Qualifications Auto service industry and Retail experience. Compensation The hourly wage range for this position is $19.00 to $27.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Benefits Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are fully paid for by Walmart. Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Primary Location: 2901 CLAIRMONT RD NE, ATLANTA, GA 30329-1639, United States of America. #J-18808-Ljbffr Sam's Club