ETD Clerical Associate I - Emergency Trauma Department - PT Evenings with Benefits (3:15pm-11:45pm)

ETD Clerical Associate I

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The ETD Clerical Associate I greets all patients and attending physicians in the ETD utilizing the principles of the quality standards under the supervision of the ETD Clinical Manager (or designee), registers all patients accurately, conducts insurance verification, maintains the ETD tracking system, and assists in maintaining appropriate telephone communications within the ETD inclusive of the switchboard.

Responsibilities

• Performs all activities associate with patient processing including, but not limited to: providing all registration materials to patient/family member; verifying all patient information during registration; maintaining contact with managed care providers to avoid denial of payment.
• Types/data entry in Medical Center's Information System.
• Maintains and updates the Tracking System within the ETD to assure accurate location of patients.
• Keeps the Triage Census Board up to date as assigned.
• Notifies police departments and/or ambulance corps of bypass or diverts as directed by the ETD Clinical Manager (or designee).
• Follows written protocols for notification of helicopter landings.
• Responds immediately to Code 4168 code blue and Code 68 and makes appropriate notifications.
• Inputs physician orders accurately into the computer system or makes out manual requisition slips for diagnostic studies.
• Monitors charts to ensure presence and/or accuracy of physician and nurse signatures, items to be charged, discharge times, etc.
• Determines what clerical supplies are needed and replenishes those supplies in all areas of the ETD.
• Orders patient care supplies at the request of the ETD Clinical Director (or designee) taking care to adhere to inventory lists, current inventory available, and avoiding overstocking or under stocking.
• Reconciles the previous day's charts and follows established procedures for daily batching to medical records.
• Audits charts to assure accuracy of billing.
• Retrieves records from HIM, PAS, Children's House, or off site storage when necessary.
• Maintains daily on call physician schedule for telephone triage.
• Participates in orientation of new clerical staff as assigned.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Adheres to the standard set forth in the Medical Center Organizational Competencies.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High school diploma or equivalent.

Education, Knowledge, Skills and Abilities Preferred:

• Minimum of 1 year experience in record keeping.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Compensation Minimum rate of $21.77 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.