Service Desk Process Lead - 24/7 Operations & SLA
Clarity Partners
Clarity Partners is hiring for a Service Desk Process Analyst in Chicago, IL. This client-facing, full-time role requires local presence on a client site and coverage for two shift options. The candidate will supervise service desk operations, manage tickets, and lead incident communications while coaching staff to improve performance and SLA adherence. Five years in healthcare IT or IT operations plus leadership experience are required. #J-18808-Ljbffr Clarity Partners
Vacancy posted 2 days ago
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