Senior Product Manager

Role Purpose We are seeking a strategically minded Senior Product Manager to play a pivotal role in shaping product direction, driving change initiatives, coordinating delivery, and translating complex client and regulatory requirements into high‑value solutions. You will operate at the critical intersection of product, technology, operations, regulation, and customer engagement, ensuring that Fnality Payment Systems (FnPS) in EUR, USD and other currencies meet the highest standards of usability, reliability, and strategic impact. Reporting to the Head of Product Delivery and Change, you will work closely with Senior Product Managers and cross‑functional teams to deliver product features, market‑driven changes, and the organisational capabilities required for the next generation of blockchain‑enabled wholesale payments. Key Responsibilities Facilitate collaboration across product, technology, operations, risk, legal, and customer teams to deliver outcomes aligned with strategic goals. Define and prioritise product features in coordination with Senior Product Managers, particularly for EUR and USD FnPS. Drive continuous discovery, incorporating customer feedback, regulatory developments, and market changes (e.g., SWIFT, T2, Fedwire). Complete clear business requirements and acceptance criteria, ensuring review and alignment with Legal, Risk, Operations, and Participant Management. Support translation of business requirements into user journeys and technical specifications. Evaluate and understand emerging DvP, PvP, and digital‑asset use cases to determine necessary FnPS support and produce corresponding requirements in order to build market problem statements tailored to US market segments. Produce high‑quality internal and external documentation (business requirements, feature descriptions, release notes). Operate effectively in an agile delivery environment, managing the full lifecycle from concept through release. Define product goals, KPIs, and value metrics, communicating insights and progress to leadership. Maintain a strong understanding of the software development and release lifecycle. Product Ownership & Delivery Act as a liaison between business stakeholders, technology teams, Participants, and external partners. Lead product definition and market-facing delivery for USD FnPS, translating US participant, legal, regulatory, and market-structure requirements into a coherent product roadmap and executable delivery backlog, cooperating with and agreed with the Global Product Guild. Translate between technical requirements and commercial priorities, ensuring clear, structured communication across all audiences. Maintain and communicate product roadmaps that reflect shifting customer, regulatory, and market needs. Support technical delivery teams by ensuring clarity, alignment, and timely execution. Drive structured customer and user engagement through working groups, forums, and testing cycles. Ensure product development aligns with participant needs, regulatory requirements, and business strategy. Delivery Coordination Support Senior Product Managers in determining feature release sequencing and defining the critical path for EUR and USD FnPS delivery. Maintain and update detailed delivery plans, assigning tasks, tracking progress, and following up with owners. Maintain risk, issues, and dependency logs, escalating where needed. Identify key blockers to the critical path and coordinate stakeholders across Legal, Risk, Operations, and Tech to drive resolution. Represent Product in governance meetings (e.g., SteerCos) alongside senior leadership. Required Skills & Experience Technical & Domain Expertise Deep knowledge of RTGS systems, high‑value payments, and settlement processes including DvP and PvP. Practical experience with SWIFT ISO 20022 MX messaging and familiarity with MT/MX formats. Knowledge of the US Clearing and Settlement Landscape – e.g., FEDWIRE, USD liquidity (such as intraday and overnight funding, operating windows), Collateral Management and securities settlement, as well as Digital asset knowledge, exposure and experience is advantageous. Experience working within a regulated payment institution (bank, fintech, FMI) and engaging with legal, risk, and compliance stakeholders. Understanding of financial services regulation as it relates to payments and market infrastructure. Familiarity with blockchain and distributed ledger technology; strong interest in decentralised financial market infrastructure. Understanding of distributed systems, reliability, security, and high‑performance architectures. Experience working with engineering teams and integration partners. Practical experience using Confluence, Jira, and other collaboration tools. Understanding of the Software Development Life Cycle (SDLC) and agile delivery methodologies. Business & Communication Skills Strong ability to translate between technical and non‑technical audiences. Excellent written communication skills, including structured documentation for stakeholders and customers. Ability to influence without authority across complex, matrixed environments. Proven stakeholder‑management experience, including risk, issue, and dependency management. Ways of Working Highly organised, structured, and detail‑oriented. Comfortable working in innovative, fast‑moving, ambiguous environments. Skilled in facilitation of customer and user working groups. Willing to roll up sleeves and support hands‑on delivery as needed. Personal Attributes Entrepreneurial, proactive, and outcomes‑driven. Collaborative, transparent, and committed to continuous improvement. Strong holistic thinker with excellent problem‑solving skills. Customer‑obsessed, ensuring solutions deliver real, measurable value. Location This role is based in Connecticut, and applicants must reside within the tri‑state area. You will be expected to attend the office 2–3 days per week. #J-18808-Ljbffr Fnality