Shipping & Receiving Specialist

Shipping & Receiving SpecialistJoin National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. We are seeking to fill a number of key positions within our organization including this Shipping & Receiving Specialist opportunity at NDX Nelson Dental Laboratory in Rochester Hills, MI.The regular hours for this position are from 9:00 AM to 5:00 PM, Monday through Friday, and may vary from time to time.This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!Primary Responsibilities and Essential Functions of the Position:Enter prescription information via Data Entry to schedule casesPerform the scheduling function for each case received Enter demographics and customer informationPrint preference notes matching to caseResponsible for billing and invoicing all finished cases and will sort and attachAssist with answering incoming callsMake outgoing calls to customer's officesRespond to all inquiries from customer's officesSecondary Responsibilities and Essential Functions of the Position:Unpacking and sanitizing new work as needed following instruction which includes wearing protective gearSorts and attaches doctor prescriptionsResponsible for properly packing all completed casesResponsible for verifying and properly consolidating all cases to prepare for shippingResponsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming proceduresDisburse cases for local driversMaintain proper level of assembled shipping boxesAll other jobs as assignedSkills and Abilities Required:Computer skillsMust be able to read, write, speak and understand EnglishStrong attention to detailMulti taskPhone etiquetteMinimum Education and Experience Required:Preferred: High school diploma or equivalentDemonstrated relevant employment experience may be considered in lieu of educationDental office experience preferredDental terminology knowledge preferredBilling experience preferredWorking knowledge of Microsoft Office requiredHazardous Materials or Equipment Used:Disinfectant process chemicalsPersonal protective equipment as requiredOffice equipmentPhysical Requirements:Regularly required to sit, stand, walk, and/or reachExhibit fine motor skills and/or perform repetitive motionsGood manual dexterityAbility to walk and stand for long periods of timeRepeated bending and kneelingMay be required to push, pull, lift, and/or carry up to 20 poundsQualificationsBehaviors:Required:Team Player: Works well as a member of a groupDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellDedicated: Devoted to a task or purpose with loyalty or integrityPreferred: High School or Equivalent or better.Working knowledge of Microsoft OfficeEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.