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Application Support Analyst

eTeam Inc

Job Title: Application Support Analyst
Job Type: Contract
Duration: 12 Months
Location: Jersey City, NJ 07311
Hybrid role - 2 to 3 days/week onsite

Job Overview:
  • Work as part of a global team across Americas, Europe and Tralee.
  • The candidate for the TWS support position will be responsible for supporting existing and future Workload schedulers used.
  • Experience in translating job scheduling business technical requirements into scheduled jobs.
  • Design, develop, document and implement major product upgrades and migration processes.
  • Provide maintenance and support of the existing IBM Workload scheduler.
  • Design and develop schedules for on prem and cloud based applications.
  • Design and develop Cloud based job types like REST API, Azure DataFactory, Azure Databrick etc.
  • Troubleshooting and resolution of productions failures.
  • Work with various teams with the deployment, configuration and validation of new schedules in all environments.
  • Performance tuning exercise to increase the productivity of scheduling tools.
  • Impact analysis for new implementations on existing systems and document back out plans for all implementations performed.
  • Participate in cross training sessions with the other teams.
  • Excellent communication and organizational skills are expected.
  • Weekend and oncall support will be required on a rotational basis.
  • What we look for Smart, driven and fast learners with a positive attitude.
  • Logical thinker who enjoys problem solving.
  • Organized and methodical approach under pressure.
  • Proactive - provide solutions to problems before they surface.
  • Diligent with a strong eye for detail. Multitasker who can juggle project work, with day-to-day issues and user requests.

Desirable Skills:
  • 8 years of experience with scheduling tools like IBM Workload automation, Autosys or other prominent schedulers in the market.
  • Strong cloud infrastructure experience.
  • Have experience in a similar position.
  • Experience with Oracle / SQL databases.
  • Experience with RedHat Linux, AIX and Windows.
  • Experience with cloud based technologies such as Azure and others.
  • Experience in developing and supporting.
Vacancy posted 5 days ago
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