Scrum Master II

Scrum Master II

Join a dynamic, high-impact team at the intersection of finance, data, and technology. We partner across Liberty Mutual to support technology budgets, deliver financial insights, and enable smarter decision-making through Agile collaboration and modern analytics. This is a great opportunity to contribute to enterprise-wide priorities, help teams work smarter and move faster, and play a meaningful role in delivering outcomes that matter.

This is a hybrid role - 2 days a week in our Boston or Portsmouth office.

As a Scrum Master II, you will help teams reach their full potential by applying Lean-Agile practices in ways that fit their unique needs and goals. You'll foster a culture of agility, continuous improvement, and strong team engagement while coaching, mentoring, and teaching team members, managers, and stakeholders. You will proactively remove barriers, help teams navigate challenges, and know when to coach, mentor, or teach to have the greatest impact. In collaboration with Product Owners and other Scrum Masters, you'll support release planning, backlog health, team health, and cross-team communication. You'll also encourage transparency, empowerment, shared ownership, cross-training, and strong team support.

Responsibilities

• Guides teams using a pragmatic Agile approach tailored to goals and context
• Experiments with a variety of approaches to improve quality and delivery
• Promotes and encourages experimentation with quality and engineering practices (i.e. BDD, TDD, Pairing, CI/CD).
• Facilitates team sessions effectively while remaining neutral, managing conflict, and building trust
• Coaches teams and managers on Agile mindset, behaviors, and maturity growth.
• Applies advanced Lean-Agile metrics to improve health, value delivery, flow, and quality
• Teaches Agile framework roles, work products, and practices to teams and stakeholders
• Provides ongoing feedback to strengthen team Agile capability and maturity
• Supports organizational change efforts and builds networks of change agents to reduce resistance
• Mentors Scrum Masters and Lean-Agile leaders while seeking coaching and partnership with senior and peer practitioners
• Supports scaling framework adoption and implementation
• Stays current on Agile trends and contributes to the Scrum Master community through knowledge sharing

Qualifications

• Bachelor’s degree in a relevant field (business, computer science, humanities, etc.) and at least 5 years related experience
• Beginner/1st level Scrum certification preferred, not required
• Knowledge/training equivalent to advanced/2nd level certifications from a reputable Lean-Agile organization a plus but not required (PSM II, ICAgile Professional – Agile Team Facilitation (ICP-ATF), ICAgile Professional – Agile Coaching (ICP-ACC))
• Experience being on multiple Agile teams in a variety of different contexts
• Scrum certification strongly preferred
• Thorough knowledge of business functions and extensive understanding of business operations, strategies and objectives
• Track record of continued and recent education in Lean-Agile including training, conferences, user groups, cohorts, self-study, etc.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco