Service Technician

Job Description

Job Description

Position Requirements:

• Perform service work on vehicle wash equipment and accessories including trouble shooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
• Replace, repair, or adjust parts and systems as necessary
• Inspect, calibrate, and check all chemicals
• Run equipment through "cycles" to ensure the complete system is functioning properly
• Advise customers of necessary service work and make recommendations to customers regarding replacement of worn or damaged parts, systems, etc.
• Inspect equipment to ensure proper function
• Provide information and training to customer regarding proper operation and general maintenance of equipment
• Develop and maintain good rapport with customers, constantly striving to provide Positively Outrageous Service and ensure customer satisfaction
• Deliver parts or supplies to customers
• Complete work orders, expense reports, and daily and weekly time logs
• Maintain up-to-date knowledge of equipment changes or modification through various resources such as training seminars, maintenance manuals, and service bulletins, or engineering documents, as well as individual research and other correspondence
• Maintain proper inventory of parts on service vehicle and in warehouse; reports level of field inventory as required
• Comply with all service policies and procedures
• Keep Service Manager informed of all significant problems, progress or difficulties
• Other job related duties as assigned 

Physical Requirements:

• Ability to lift items of light to heavy weight, up to 50 lbs.
• Ability to intermittently and repeatedly bend, stoop, kneel, reach, twist, perform repetitive motions using hands to grasp, push, pull, or do fine manipulations, climb ladders, and stand for prolonged periods
• Must have adequate sight to read blueprints and other engineering documents and/or work orders and other field service documents