Clinic Nurse (LPN/RN) or Medical Assistant (MA)

Clinic Nurse, AR Offices

The Clinic Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values.

Summary of Duties and Responsibilities

• Get rooms ready for patients and prepare for allergy testing each morning
• Escort patients to a treatment room and prepare them for the doctor's visit
• Ensure that all patients receive courteous, proper, and efficient care; as necessary, clearly relay patient information to doctors and other health care professionals
• The provision of patient care may include, but is not limited to, the following:
• Obtaining vital statistics such as weight, height, blood pressure, etc.
• Obtaining basic information such as symptoms, medications taken, etc.
• Recording all information in the patient chart
• Applying allergy skins tests
• Administering pulmonary function tests
• Administering updraft treatments
• Administering injections under physician supervision
• Screening telephone calls and electronic messages
• Administering venipuncture
• Send prescriptions, complete asthma care plans and discharge summaries
• Prepare and administer any medications requested by the doctor
• Pulmonary function testing, FeNO testing, and peak flow monitoring
• Prepare and administer nebulized medication and patient education (if needed)
• Administer allergy injections and complete all duties of the shot room
• Provide education about care and treatment to patients
• Address patient problems and resolve patient complaints
• Maintain a safe environment for patients
• Maintain strict confidentiality of patient, employee, financial, and other information
• Maintain patient rooms in neat and tidy order
• Order supplies, as necessary, through approved clinic procedure
• Calibrate PFT sensor daily
• Complete documentation in the EMR system
• Maintain a working knowledge of policies, mission, and philosophy and effectively model behaviors that reflect them
• Comply with federal and state regulations set forth by governing bodies including, but not limited to, the Environmental Protection Agency, Department of Health & Human Services, Occupational Health Safety Administration
• Scan testing sheets
• Schedule appointments for outpatient procedures
• Keep samples and sample bags stocked on shelves
• Communicate with injection room staff when emergency medications are used and need to be reordered
• Check refrigerator temperatures daily and log on chart
• Prepare patient information folders and Environmental Control packets
• Prepare I.D. and scratch trays
• Shut down and plug in computers (pack, if needed), and plug in otoscopes at end of day
• Transport supplies (box) to and from satellite offices, as needed
• Maintain and follow HIPAA policies and procedures
• Order supplies, as necessary, through the approved clinic procedure
• Cover Injection Room and/or Front Offices, as needed
• Train new staff, as needed, or directed
• Other relevant duties as assigned by Manager and/or Director
• Work with Healix & Specialty pharmacies to process Biologics/IVIG prescriptions and forms:
• Track shipments and inventory of Biologics
• Obtain prior authorizations as needed
• Cross train for Triage Nurse position and cover, as needed

Requirements

Abilities, Knowledge and Skills

Effective communication skills to include:

1. Ability to fluently speak and read English
2. Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
3. Ability to communicate effectively, verbally and written, with all levels of staff and patients

Education, Prior Work Experience, Special Skill And Knowledge Requirements

Diploma in Nursing- LPN/RN with an active and unrestricted AR Nursing License, or an eNLC multistate nursing license

1 to 2 years nursing experience in an office setting, preferred

Previous allergy/asthma experience preferred

CPR certification required

Valid Driver's License required

Active CPR Certification

Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks

Ability to travel to satellite offices as needed

Must be at least 18 years of age

Physical Demands and Work Environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.

1. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
2. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift.
3. The employee must occasionally lift and/or move up to 30 pounds.
4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
5. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

1. The noise level in the work environment is usually moderate; lighting is in the standard range.
2. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.

EEOC Compliance

Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.