External Job Main Banker I - Greensburg
Live! Casino Pittsburgh
Main Banker I
The Main Banker I is responsible for delivering exceptional guest service while performing all casino cage transactions. Cash control and disbursement for the cage/bank/vault. Assisting in the daily shift functions of the cage to ensure that guests have an enjoyable gaming experience.
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.
Specific Responsibilities and Duties:
- Responsible for servicing all cashiers and team member exchanges throughout the shift.
- Keeping cash drawer balanced and impressed.
- Completing Currency Transaction Reports, W2G tax forms and multiple transactions logs.
- Accurate record keeping in all aspects of duties and responsibilities.
- Responsible for answering customer questions in a courteous and professional manner.
- Verifying and documenting personal ID information for checks, cash advances, and slot marker transactions.
- Making exchanges with Main bank, Marker bank, and Chip bank.
- Responsible for cashing out customers, giving correct change.
- Become familiar with the casino credit application process.
- Cleaning/washing of chips.
- Other duties as assigned.
Qualifications
Job Requirements (skills, knowledge, and abilities):
- Ability to read, speak clearly, and listen.
- Ability to read, write and understand basic instructions.
- Ability to complete forms.
- Complete, perform and understand basic mathematical functions.
- Must be able to distinguish between colors.
- Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.
- Knowledge in all service areas, front window, marker bank, Chip Bank and main vault. Good communication skills.
- Ability to perform assigned job duties under frequent time pressures in an interruptive environment.
Educational Requirements:
- A high school diploma or GED equivalent.
- One (1) year cashier or banking experience preferred.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
Physical Requirements:
- Must be able to work various hours, as needed, including weekends, nights, overnights, and holidays.
- Must be able to work at a fast pace in stressful situations.
- Must be able to stand for entire shift.
- Must be able to lift, push, or pull up to 50lbs.
- Must be able to stoop, bend, and squat.
- Must be able to understand and speak English.
- Must be able to work in a location with loud noise and visual distractions.
Working Conditions:
- 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
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