Innovation Lead - Office of the CTO | AI (10342)

Position Details Title of position: Innovation Lead - Office of the CTO Position type: Full time - Hybrid Location: Salem, NH | Morrisville, Raleigh, NC | San Jose, CA | Toronto, Canada Position reports to: Head of the Office of the CTO Application deadline: Applications are being accepted on a rolling basis and this posting will remain open until filled. Work authorization: Applicants must have legal authorization to work in the country where the role will be performed. Scope Extreme Networks, Inc. (EXTR) is a global leader in AI‑powered cloud networking, committed to simplifying and securing IT operations through its unified platform. We empower businesses to connect devices, applications, and users while addressing complex challenges with cutting‑edge technology. By leveraging artificial intelligence, analytics, and automation, we drive value creation, innovation, and performance enhancement. Trusted by thousands of customers worldwide, our industry‑leading solutions and exceptional support make us a partner of choice for organizations across industries. Office of the CTO Have proven over years how to turn ideas into successful products and business models Operate at the intersection of business, customer, and technology Ask questions that are slightly too ambitious for the time Know that the next great invention is already being asked as a question Want the right people in the room when it is Innovation Lead Responsibilities Explore emerging technologies and build proofs of concept Drive adoption and help define product roadmaps Help commercialize innovations—ensuring that innovation without market realization remains just research Success is measured by validated ideas that advance to product, launched innovations that expand our market position, customer and partner engagement on breakthrough solutions, and thought leadership that establishes Extreme as the industry voice on networked AI and edge intelligence. Discovery & Development Identify and evaluate emerging opportunities in ML/AI, edge computing, and adjacent technologies Conceptualize, prototype, and validate innovative solutions—moving fast from question to proof of concept Maintain awareness of industry trends, standards bodies, and competitive innovation Hands‑On Prototyping & Implementation Build and architect real solution prototypes, not just advise on them—coding, validating, and documenting as needed Partner with data scientists, engineers, and product teams to turn validated ideas into production‑ready features Contribute directly to solution delivery through prototyping, testing, and technical demonstrations Drive continuous improvement by identifying and fixing technical and architectural bottlenecks Customer & Partner Co‑Innovation Engage customers, partners, and prospects to co‑develop solutions and understand unmet needs Translate complex technical ideas into compelling narratives for CTOs, VPs of Engineering, and business executives Build reference and lighthouse accounts by delivering early access to breakthrough capabilities Help commercialize innovations—market realization is essential for innovation success Cross‑Functional Collaboration & Influence Work effectively in a matrix with product management, engineering, marketing, and field teams Participate in standards bodies and open‑source communities to shape industry direction Influence product roadmaps and feature prioritization based on customer insights Champion a culture of critical thinking, experimentation, and calculated risk‑taking Thought Leadership & Evangelism Author and present on emerging technologies, innovation frameworks, and breakthrough solutions Evangelize our leadership in AI‑powered networking and edge intelligence to customers and prospects Build visibility for Extreme's innovation strategy and technical differentiation in the marketplace Experience & Background Proven track, success record of ownership from ideation to productization with GenAI and Multi‑Agent solutions either in a large corporation or in a startup Proven experience to build engineering team for GenAI and Multi‑Agent solutions Proven experience with complex AI and data‑centric projects outside of the networking market Technical Skills Fluent in at least one programming language; expertise in Python, Java, or Go is highly preferred Deep knowledge of ML/AI principles, emerging architectures, and practical applications in enterprise systems Understanding of edge computing, distributed systems, and cloud networking architectures Knowledge of efficient data structures, query optimization, and analytics technologies Ability to evaluate and integrate third‑party technologies and frameworks Collaboration & Communication Exceptional interpersonal and communication skills—able to work effectively across diverse audiences Ability to translate complex technical concepts into clear narratives for CTOs, VPs, and executives Proven track record of driving issues to resolution with strong customer satisfaction Thrive working both independently and within high‑performing cross‑functional teams Comfortable with ambiguity and defining problems before solutions exist Professional Qualities Ambitious and driven, thriving in a demanding and fast‑paced environment Willing to roll up your sleeves, take ownership, and be a proactive team player Excellent critical thinking and business acumen to identify solutions with widespread adoption potential Ability to balance exploration with execution, knowing when to pivot and when to commit Comfortable with occasional travel and significant remote engagement with customers and partners Education Bachelor's degree in Computer Science, Engineering, Mathematics, related field, or equivalent professional experience 10+ years Experience in networking, security, or cloud platforms (especially cloud‑driven networking) Participation in open‑source projects or standards bodies Background in product management or go‑to‑market strategy Published thought leadership or speaking experience at industry conferences Experience with AI operations (MLOps), data platforms, or analytics systems First‑Year Impact Identify and validate 2–3 high‑impact innovation opportunities Deliver working prototypes that demonstrate customer value Build relationships with key customers and partners co‑innovating with us Contribute to product roadmap decisions that accelerate our leadership Establish thought leadership through speaking, writing, or industry participation Help evangelize our innovation strategy to the market Benefits and Total Rewards Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include: Medical, dental, and vision insurance Flexible work schedules and work‑from‑home opportunities where role permits Paid time off, including open time off in eligible markets and statutory leave in all markets Paid holidays in accordance with local practice Retirement savings programs, including RRSP matching in Canada Employee Stock Purchase Program, where eligible Adoption assistance and fertility treatment support, where eligible Flexible spending accounts, where eligible Employee assistance program Tuition reimbursement, where eligible Life and disability insurance Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment. Equal Opportunity Employer Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active‑duty wartime or campaign badge veterans, and Armed Forces service medal veterans. Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply. Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken. Extreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation. #J-18808-Ljbffr Extremenetworks