Veterinary Assistant

Our Opportunity: At Chewy Vet Care, we’re changing the veterinary care experience. We’re building a culture and environment where veterinary teams can succeed every day. With the launch of our new veterinary practices in early 2024, we are hiring a full‑time Veterinary Assistant to join our Healthcare Practice Team. As a clinical team member, you’ll support a practice that is built from the ground up by veterinarians, equipped with sophisticated equipment and purpose‑built technology, allowing us to practice the best medicine and focus on patient and pet‑parent care. We offer a customer‑ and team‑member‑centric atmosphere where we deliver care that starts with a visit and lasts a lifetime. We are a comprehensive veterinary practice that delivers personalized, patient‑centric care. Our mission is to become the most trusted and convenient destination for pet parents and partners everywhere, and we support our team members through competitive benefits, flexible scheduling, and a collaborative work environment. What You'll Do Support the practice team and set the bar for high‑level veterinary support care, embodying Chewy Vet Care culture and working collaboratively with peers to deliver the pet‑parent WOW experience. Implement policies and procedures using integrated technology, and deliver consistent and appropriate medical care within your abilities. Perform veterinary assistant duties, including assisting with lab, radiology, anesthesia, and dental equipment, and handling animal bodily fluids and tissues. Demonstrate team support and care for others’ work experiences. Follow the practice’s Standard Operating Procedures (SOPs) and Standards of Care (SOCs). Review invoices with clients and handle client payments. Communicate clearly and respectfully with other team members, keeping veterinarians informed in real time on patient updates. Be proficient with the Practice Information Management System (PIMS) and assist others in using the technology. Maintain accurate pharmacy and controlled substance logs. Assist the practice manager with inventory communication. Clean workspaces after every patient or patient lab sample interaction. Participate in self‑development courses and required compliance training. Perform related duties and assignments as directed by management. May be required to work weekends and occasional travel. What You’ll Need Completed accredited veterinary assistant program (preferred). Confirmed completion of the veterinary assistant skills checklist. 0‑2 years of experience as a Veterinary Assistant in practice. Experience in veterinary medicine. Passion for helping people and pets with empathy and excellent customer service focus. Strong ability to connect with clients and demonstrate empathy and compassion. Excellent verbal, written, observational, and analytical skills. Ability to work in a fast‑paced environment. Physical Job Requirements Standing or walking up to 80% of each shift. Frequently lift 50–70 pounds, using a team lift when available. Occasionally lift greater than 70 pounds with a team lift. Stand, push, pull, carry, squat, and kneel as needed. The hourly range for this role is $17.54 – $26.44, which may be adjusted based on experience, education, and location. The position is eligible for 401(k). Benefits include medical, prescriptions, vision, dental, life, disability, hospital indemnity, critical illness, and accident coverage, along with parental leave, family services, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, an employee assistance program, and discounts (10% off pet insurance, 20% off Chewy.com). Non‑exempt hourly team members accrue paid time off (PTO) and may receive additional unpaid time off (UTO). Team members receive six paid holidays per year and may be eligible for paid sick and family leave in compliance with applicable state and local regulations. Chewy Vet Care is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, genetic testing results, veteran status, or any other legally protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact View email address on click.appcast.io. #J-18808-Ljbffr Chewy