Retail Associate Customer Service

Location 5234 George Washington Highway,Yorktown, VA, 23692,United States Base Pay $13.00 - $13.00 / Hour Job Category Retail, Cashier Employee Type Part Time Contact information Name Talent Acquisition Phone View phone number on click.appcast.io Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the store’s appearance by cleaning and straightening, filling in the sales floor, and assisting with visual presentation. Essential Duties (Other duties within the scope of this position may be assigned.) Demonstrates an enthusiastic, positive attitude at all times. Acts courteously and with interest in each customer encounter. Greet every customer swiftly upon entering the building. Makes eye contact and smiles. Thanks each customer at the end of the transaction and when they leave the store. Engage with customers, take the opportunity to roam the sales floor to engage with customers and provide assistance if needed. Process customer transactions quickly and accurately within the cash handling guidelines. Participate in putting fresh product out on the sales floor. Participate in rotating stock. Understand the store’s Round Up goal and meet the individual goal assigned by the store manager. Maintain the sales floor in a clean, neat and orderly fashion. Maintain wrap desks free of clutter. Be responsible for maintaining all floor visual presentations i.e. houseware end caps, visuals on the end of the H-rack, visuals with low stock. If unable to address store cleanliness issues, bring the situation to the attention of management. Supervisory Responsibilities The associate in this position does not have any supervisory responsibilities. Education/Experience/Certificates/Security Clearance High School Diploma or GED preferred. Will consider a combination of education and work experience. No previous experience required. No professional certifications are required for this position. The associate is not required to drive as part of their job duties. The associate in this position will be required to successfully pass a criminal background check. Competencies Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge Safety Statement Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies. Information Privacy and Security This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI. Physical Demands/Work Environment/Work Conditions The associate is required to lift up to 50 pounds with frequent lifting and/or carrying objects weighing up to 25 pounds. The associate works in a moderate work environment with occasional exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.). The associate must be available to work evenings and/or weekends as business needs dictate. Equal Opportunity/Affirmative Action Statement Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. EEO /Affirmative Action Program Access Please click on this link to access our EEO / Affluent. Program posters and learn about your rights as an applicant. Accommodation and Contact If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation or have questions regarding the listed compensation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodation. #J-18808-Ljbffr