Customer Sales & Service Representative

Customer Service Representative

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed.

We are hiring a full-time creative, resourceful customer service representative (CSR) in Anniston, AL. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.

Why join us?

Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!

In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:

• A lasting career Career paths are available in sales, operations, or management throughout the country
• Professional development and training
• Great work / life balance
• Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
• Join a local team with company backing

What you'll do:

In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.

• Hybrid of both customer service work and driver/warehouse responsibilities
• Process customer inquiries, quotes, order processing, expediting / returns
• Sourcing parts
• Assist in generating sales
• Help in the stockroom as needed
• Driving and delivering material to customers
• Perform various warehouse duties to receive and verify incoming materials, maintain stock areas, prepare sales orders, pick up and deliver orders, stock, and supplies. Verify merchandise and ensure accuracy
• Work from a daily schedule, work orders, verbal and written instructions
• Use motor truck, hand and mobile lift equipment, simple hand and power tools, weighing scales, postage meters
• Operate company vehicle to pick up and deliver orders, equipment, and mail as required. Sort assignments and arrange most efficient route

Requirements:

• 1+ year customer service or inside sales experience
• Strong attention to detail
• High school diploma or equivalent
• Must be able to lift up to 50 lbs.
• Valid driver's license & clean driving record (MVR)
• This position is not eligible for relocation benefits and is expected to be performed on site.
• Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Come for the job. Stay for the career. Apply for immediate consideration!