Water Mitigation Technician

The Water Mitigation Technician plays an essential frontline role in responding to water damage emergencies, stabilizing structures, and carrying out physical mitigation services. Working alongside Lead Technicians and Supervisors, this position performs water extraction, drying equipment setup, controlled demolition, antimicrobial application, and job site cleanup to protect property and prepare structures for restoration. ** **This position offers structured pathways for career progression. Eligible technicians who complete regular performance evaluations are eligible to advance into Lead Technician roles and complete industry certification courses. Key Responsibilities 1. Emergency Response & Job Site Setup - Respond promptly to emergency calls during standard hours and during scheduled after-hours on-call rotations. - Prepare job sites by protecting unaffected areas, moving customer contents, and establishing containment barriers. - Load and unload tools, specialized drying equipment, and supplies safely into company vehicles. 2. Technical Mitigaion Execution - Perform standing water extraction using truck mounts, portable pumps, and extraction units. {=html} - Set up, position, and adjust specialized drying equipment including air movers, dehumidifiers, and HEPA air scrubbers. - Perform controlled demolition of unsalvageable drywall, insulation, flooring, baseboards, and cabinetry. - Apply antimicrobial treatments and carry out structural cleaning and deodorization protocols. 3. Equipment & Vehicle Maintenance - Clean, sanitize, and perform routine safety inspections on mitigation equipment after job completion. - Maintain clean, organized, and stocked company service vehicles and field gear. - Immediately report damaged or malfunctioning equipment to the Lead Technician or Supervisor. 4. Documentation & Compliance - Take clear photo documentation of initial property damage, work in progress, and completed job steps. - Assist with recording atmospheric conditions, moisture readings, and equipment placement logs in company management software. - Ensure all assigned work strictly complies with IICRC standards, company SOPs, and safety protocols. 5. Safety & Customer Interaction - Adhere strictly to OSHA safety rules and company safety guidelines at all times. - Consistently wear required Personal Protective Equipment (PPE), including respirators, gloves, and eye protection. - Interact professionally and respectfully with property owners and occupants experiencing emergency losses. Qualification & Skills - - Valid driver's license with a clean driving record. - Ability to work flexible hours, including overtime and rotational after-hours on-call coverage. - Basic mechanical aptitude and familiarity with hand and power tools. - Strong work ethic, reliability, punctuality, and commitment to teamwork. Perferred - IICRC WRT (Water Damage Restoration Technician) certification. - Prior disaster restoration experience (water, mold remediation, fire/smoke recovery). - Knowledge of containment barrier setups and negative air systems. Physical Requirements & Work Enviroment - Physical Capabilities: Must be able to regularly lift and carry up to 50--75 lbs, bend, stand, climb ladders, and crawl for extended periods. - Work Settings: Residential homes, commercial buildings, and active construction or loss sites. - Environmental Exposure: Working in confined spaces (attics, crawl spaces), varying temperatures, wet conditions, and environments requiring full PPE usage.