Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Desk Analyst II

$40 - $45 per hour

Milestone Technologies , Inc.

Milestone Technologies, Inc. provided pay range

This range is provided by Milestone Technologies, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40.00/hr - $45.00/hr

Onsite position in Sunnyvale

W2 only - Benefits available thru Milestone

AI Cloud Computing

Overview

Level 2 service desk support for 1,500+ end users

Required Skills
  • 3+ years’ experience in IT end user support, ideally for technology or enterprise-level companies
  • Mac OS/desktop support experience, including JAMF for MDM
  • Experience with collaboration tools like Slack, and Google Workspace
  • Experience with ticketing systems like JIRA, FreshService, or similar
  • Customer focused approach to delivering excellent service and support to internal customers
  • Okta experience (preferred) for onboarding, account provisioning, access management, etc.
  • AV/VC experience with Zoom highly preferred (setting up conference rooms, large events, etc.)
Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Information Technology and Customer Service

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at Milestone Technologies, Inc. by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified about new Service Desk Analyst jobs in Sunnyvale, CA .

Technical Support Specialist, Customer Service Tools
Lead Executive IT Desktop Technical Support Analyst

Mountain View, CA $148,500 - $201,000 1 week ago

San Jose, CA $95,000 - $113,000 2 weeks ago

User Operations Specialist - Trust and Safety
InfoSphere Optim Technical Support Professional
EFA Technical Support Specialist III (Fremont, CA)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Service Desk Analyst II in Sunnyvale, CA vacancy
  • A client with Kforce is seeking a Technical Data Analyst II to join their team in Mountain View, CA. Summary: We're looking for an AI Full Stack Scientist - a rare hybrid who can design ML models, build the agentic infrastructure that powers them, and ship end-to-end... 
    Suggested
    Temporary work
    Mountain View, CA
    12 days ago
  •  ...environment where individuals can thrive.IT Principal Business Analyst II (Oracle ERP SCM)Position SummaryWe are seeking a highly...  ...Testing (UAT). Collaborate with internal teams and external managed services partners to deliver high-quality solutions. Identify opportunities... 
    Suggested
    Full time

    World Kinect Corporation

    San Jose, CA
    2 days ago
  • Data Analyst II 100% Remote PST work Remaining Positions: 1 Duties: Provide analytic data to support our annual sales planning including quota planning, go-to-market modeling, capacity modeling and optimization Convert raw data into well-presented and useful business... 
    Suggested
    Work experience placement
    Remote work

    EITACIES

    Santa Clara, CA
    5 days ago
  • $19.22 - $30.35 per hour

     ...What this Job Entails: The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe. The role also provides technical assistance to ensure... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Work at office
    Flexible hours

    Astreya

    Mountain View, CA
    5 days ago
  •  ...Business Analyst II Duties: - Business Analyst - Assist in Requirement Gathering - Document Issues and outcomes from meetings - Drive Systems Integration Testing (SIT) - Prepare scripts for business testing - Drive business testing and validation Skills... 
    Suggested

    Software Technology Inc

    Santa Clara, CA
    2 days ago
  • $38.3 - $50.5 per hour

     ...shareholder! YOUR NEXT OPPORTUNITY: The IT Support Specialist II is responsible for IT support for the Regional Office and may be...  ...Must be a team player with strong communication & customer service skills with the ability to stay on task when working independently... 
    Hourly pay
    Full time
    For contractors
    Work at office
    Local area
    Remote work
    Flexible hours

    Rosendin Electric

    San Jose, CA
    3 days ago
  •  ...Summary The Technical Support Specialist II provides first-level IT and audiovisual support...  .... This role is responsible for resolving service requests, troubleshooting hardware and...  ...years of experience in desktop support, help desk, or IT operations. Experience supporting... 
    Full time
    Temporary work
    Part time
    Work at office
    Flexible hours

    Saint Leo University Brasil

    San Jose, CA
    5 days ago
  •  ...Excellence (COE) Staff Business Systems Analyst is an integral part of the Global Operations...  ...process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP...  ...interview process, please contact People Services at ****@*****.***: Full... 
    Local area
    Worldwide
    Flexible hours

    Intuitive Surgical

    Sunnyvale, CA
    4 days ago
  •  ...Feel free to check us out at Job Description Title: Business Analyst II (EBAYJP00013973) Location: San Jose, CA Duration: 12 Months...  ...and ability to multi-task Excellent communication and customer service skills Additional Information All your information will be... 
    Contract work

    Mindlance

    San Jose, CA
    5 days ago
  •  ...Job Description Job Description Our client, a (Global Leading Technology Company), is looking to hire a (Data Analyst II) in (Cupertino, CA). Pay Rate Range: $45.00 - $48.51/hr. on W2, depending on experience Duration: 6-month contract with possible extension... 
    Contract work
    Local area

    Russell Tobin

    Cupertino, CA
    3 days ago
  • $50.55 per hour

     ...Temporary Management Analyst II Work with a large, mission-driven public agency that supports essential water, environmental, and infrastructure services for a major metropolitan region. Location: San Jose, CA (Onsite) Assignment Details: Duration: 960 Hours... 
    Full time
    Contract work
    Temporary work
    Work at office

    Tryfacta

    San Jose, CA
    4 days ago
  • $32 per hour

     ...Business Operations Analyst II Location: San Jose, CA Compensation: $32 per hour Type: Contract to hire (2 year assignment...  ..., supplier enablement, planning, logistics, order management, service parts, and finance stakeholders to validate cross-functional... 
    Hourly pay
    Contract work
    Temporary work

    System One

    San Jose, CA
    a month ago
  •  ...NA Compute Sls Specialist Ii This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per...  ...Family Definition: Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for... 
    Contract work
    Work at office
    2 days per week

    Hewlett Packard Enterprise

    Alviso, CA
    3 days ago
  •  ...Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure...  ...wave of AI/ML platforms. POSITION: Cable Technician - Technician II About the Role: As a Technician II , you will be responsible for... 
    Work at office
    Visa sponsorship
    Relocation package

    CBRE Group, Inc.

    Santa Clara, CA
    2 days ago
  •  ...Position: Technician II Location: Santa Clara, California Duration: Contract Job ID: 173808 Job Overview: We...  ...providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR... 
    Full time
    Contract work

    Pinnacle Group

    Santa Clara, CA
    3 days ago
  •  ...POSITION: Cable Technician - Technician II CBRE DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum... 
    Work at office
    Visa sponsorship
    Relocation package

    CBRE

    Santa Clara, CA
    1 day ago
  • $56k - $77k

     ...delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter: The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer... 
    Temporary work
    Work visa
    Flexible hours

    Baxter Healthcare Corporation

    Santa Clara, CA
    3 days ago
  •  ...5 Basic Qualifications: Experience N/A Education High School Diploma/GED. License, Certification, Registration Phlebotomy Technician II Certificate (California) OR Phlebotomy Technician I Certificate (California) Additional Requirements: Ability to perform all Laboratory... 

    Talentify.io

    Santa Clara, CA
    1 day ago
  •  ...support. The ideal candidate will mentor junior staff, manage PC hardware lifecycle, and implement enterprise solutions with a customer-service mindset. This on-site position offers growth opportunities within a Fortune 500 logistics company. #J-18808-Ljbffr Expeditors

    Expeditors

    Milpitas, CA
    3 days ago
  • $30 - $32 per hour

    Maintenance Technician II Job Locations US-CA-Palo Alto | US-CA-Northern California Job ID 2026-6151 Category Maintenance Services Location US-CA-Palo Alto Location Name Oak Creek Apartments Overview... 
    Full time
    Weekend work

    Sares- Regis Group

    Mountain View, CA
    5 days ago
  • $26.92 - $31.25 per hour

     ...Maintenance Technician IIThe Maintenance Technician II plays a vital role in ensuring the upkeep and functionality of one or more...  ...property management staff, requiring strong communication and customer service skills.This role requires a five-day onsite workweek that likely... 
    Hourly pay
    Full time
    Work at office
    Immediate start
    Afternoon shift

    Essex Property Trust REIT

    Santa Clara, CA
    2 days ago
  • $57k - $80.5k

     ...Job Description Maintenance Technician II Position Type: Full time Weekly Scheduled Hours: 40 State: California...  ...the physical condition of the community and to ensure that service requests and repairs are made in a timely manner. As a... 
    Full time
    Live in
    Immediate start

    Vivmark Residential

    Mountain View, CA
    2 days ago
  • $85.6k - $156k

     ...by designing and providing device and management solutions for treating structural heart disease.As the Process Development Engineer II, you will serve as the primary engineering personnel supporting manufacturing operations. The individual performing this role will have... 
    Work experience placement
    Work at office
    Worldwide
    Shift work

    Abbott

    Santa Clara, CA
    2 days ago
  •  ...Job Description About the Job As a Certification Technician II, you will independently test and certify HEPA-filtered equipment...  ...customer safety procedures and facility protocols Communicate service updates with dispatch, technicians, and management Maintain... 

    Integra Testing Services

    Santa Clara, CA
    a month ago
  • $57.47 - $60.37 per hour

     ...centered organization, we invite you to join us! Imaging Specialist II, Under general supervision, the Imaging Specialist II performs...  ...and basic troubleshooting of imaging equipment; coordinates service or repair needs with appropriate vendors or internal resources.... 
    Daily paid
    Work at office
    Flexible hours
    Day shift

    Silicon Valley Medical Development

    Cupertino, CA
    5 days ago
  •  ...DescriptionPrimary Function of PositionSystems Analysts (Robotic Algorithms and Controls...  ...licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“...  ...interview process, please contact People Services at ****@*****.***:... 
    Local area
    Worldwide
    Flexible hours

    Intuitive Surgical

    Sunnyvale, CA
    2 days ago
  • $31 - $32.25 per hour

     ...Maintenance Technician II (Boardwalk) Santa Clara, California, United States The Neighbor Service Technician II is responsible to efficiently perform all general maintenance tasks including service requests and turnover functions in order to maintain and preserve... 
    Hourly pay
    Live in
    Local area
    Flexible hours

    Prometheus Real Estate Group

    Santa Clara, CA
    3 days ago
  • $57k - $80.5k

     ...Maintenance Technician II Position Type: Full time Weekly Scheduled Hours: 40 State: California City: Mountain View...  ...maintain the physical condition of the community and to ensure that service requests and repairs are made in a timely manner. As a maintenance... 
    Full time
    Live in
    Immediate start

    AvalonBay Communities

    Mountain View, CA
    3 days ago
  • Vivmark Residential is seeking a Maintenance Technician II in Mountain View, CA. This full-time role involves diagnosing and repairing HVAC, plumbing, electrical and general maintenance to ensure high-quality living spaces. A valid driver's license, on-call rotation, and... 
    Full time

    Equity Residential

    Mountain View, CA
    6 days ago
  • Job ID: z5G7h3l6a1kMvyS65NP3c3zWNI1la7crAflWnuLEfcc=Job Code: JPC - 37417Location: Sunnyvale, CA, 94085, United StatesClient: Apple Do you have a pre-identified candidate? New sourcing? Existing Subcon?New Sourcing Max Hourly Pay Rate to the candidate?:XXX/Hr Do you have...
    Hourly pay
    Permanent employment
    Work at office
    Remote work

    Spruce Infotech

    Sunnyvale, CA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Desk Analyst II. Be the first to apply!