Customer Relations Representative - State Farm Agent Team Member

Responsive Recruiter

Benefits:

• License Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Signing bonus

About Our Agency:

With over 30 years of experience at State Farm, Art brings a wealth of knowledge and mentorship to his team. His decades of expertise make this an excellent opportunity for anyone eager to learn and grow in the insurance industry. Having lived in California for many years, Art loves the community he serves and his office reflects that same warmth and professionalism. The team of four works closely together in a welcoming space that includes a kitchen and break area for lunches and collaboration. You'll be a great fit here if you're tech-savvy, have some experience in an office environment, and are ready to build a long-term career. A positive, proactive attitude and a willingness to learn are highly valued. If you're confident, dependable, and ready to hit the ground running, we'd love to hear from you!

Role Description:

As a Customer Relations Representative - State Farm Agent Team Member for Art Holland - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Qualifications:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Compensation: $22.00 - $25.00 per hour

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in San Jose, CA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.