Financial Aid Clerical - Student Employment

Financial Aid Student Employment

This position is accountable for supporting the staff by performing a wide range of basic clerical/office tasks for the Office of Financial Aid and must be very customer-service oriented. This student employment opportunity supports the development of skills aligned with the National Association of Colleges and Employers (NACE) Career Readiness Competencies. Through this role, students will strengthen the following competencies:

• Communication: Students build communication skills by practicing clear, respectful, and professional verbal, written, and interpersonal communication in a workplace setting.
• Critical Thinking: Students build critical thinking skills by applying judgment, solving problems, prioritizing tasks, maintaining accuracy, and using feedback to improve their work.
• Professionalism: Students build professionalism by practicing dependability, accountability, confidentiality when applicable, workplace etiquette, and respectful service in a workplace setting.
• Technology: Students build technology skills by using department systems, software, digital tools, equipment, or university platforms to complete tasks accurately and efficiently.

Essential Duties & Responsibilities

• Greet all callers and visitors in courteous manner.
• Assist with clerical tasks such as making copies, filing, scanning documents into Image Now.
• Become familiar with all Financial Aid policies, procedures, and general information in order to assist with telephone and in-person inquiries.
• Assist students and guests who visit the Financial Aid Office.
• Maintains an appropriate and professional environment in the reception area of the office.
• Answers phone calls and directs calls to the appropriate financial aid counselors.
• Performs related duties as assigned.

Qualifications

MUST BE A STUDENT AT SAINT XAVIER UNIVERSITY

Must be Federal Work Study Eligible

Must Include a Resume and Cover Letter Student must be dependable, professional, and customer service oriented. The student must have the ability to interact with the public in a courteous, business-like manner at all times, while handling/viewing confidential information. Description of Hours: 5-10

Additional Expectations

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner. The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University. Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.