Dispatch Coordinator - Planned Maintenance
Leo Facilities Maintenance
Job Description
Job Description
Description:
About Leo
Leo is a portfolio of trusted service companies operating under one brand. Our family includes Academy Access Solutions, First Choice Facilities, Caliber, CLM, Impact, and others - all Powered by Leo.
By operating as one team, we invest in our people, systems, and shared ways of working, while continuing to support the local teams and relationships that define our businesses. The result is consistent, reliable service and more opportunity for our people to grow and make an impact.
About CLM
CLM Midwest is a regional commercial facility maintenance contractor with a local presence who partners with some of the nation's leading retail, convenience store, and restaurant brands. We are a long-established (25+ years), self-performing company that provides install, break/fix, and emergency services. This career opportunity is available as our sales and work orders are continuously growing in the greater NW Chicago region near you.
Position SummaryThe Dispatch Coordinator – Planned Maintenance is responsible for scheduling, coordinating, and dispatching technicians for preventive and planned maintenance services. This role ensures that maintenance work is completed on time, customers are informed throughout the process, and technicians have the information, materials, and support needed to perform their work efficiently. The Dispatch Coordinator serves as the primary communication hub between customers, technicians, operations, and management.
Key ResponsibilitiesScheduling & Dispatch- Schedule planned maintenance visits based on customer agreements and service intervals.
- Optimize technician routes to maximize productivity and minimize travel time.
- Assign work orders according to technician skill sets, availability, and geographic location.
- Adjust schedules as needed due to emergencies, customer requests, or staffing changes.
- Contact customers to schedule maintenance appointments.
- Confirm appointments and provide reminders.
- Communicate schedule changes promptly and professionally.
- Address customer questions regarding maintenance scheduling and technician arrival times.
- Create, update, and close work orders accurately.
- Ensure maintenance agreements are fulfilled according to contract requirements.
- Verify technicians receive complete job information, site access instructions, and equipment history.
- Maintain accurate documentation within the service management system.
- Monitor technician schedules throughout the day.
- Provide real-time support for scheduling conflicts and logistical issues.
- Coordinate parts, permits, or special equipment needed for planned maintenance.
- Assist technicians in maintaining daily productivity goals.
- Maintain customer maintenance schedules and recurring service plans.
- Track overdue or upcoming maintenance services.
- Generate scheduling and completion reports.
- Ensure data accuracy in dispatch software and CRM systems.
Qualifications
- High school diploma or equivalent required.
- 2+ years of dispatching, scheduling, or service coordination experience preferred.
- Experience in HVAC, mechanical, facilities maintenance, plumbing, electrical, or service industries is preferred.
- Proficiency with Microsoft Office and dispatch/service management software.
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Strong time management and prioritization.
- Ability to work in a fast-paced environment.
- Detail-oriented with excellent follow-through.
- Problem-solving and decision-making skills.
- Ability to remain calm under pressure.
- Team-oriented with a positive attitude.
- Planned maintenance completion rate.
- On-time scheduling percentage.
- Technician utilization rate.
- Schedule accuracy.
- Customer satisfaction scores.
- Reduction in overdue maintenance visits.
- Work order accuracy.
- Maintenance agreement compliance.
- Full-time position.
- Office-based with frequent communication via phone, email, and dispatch software.
- May require occasional overtime during peak service periods.
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the Dispatch Coordinator - Planned Maintenance in River Grove, IL vacancy
$22 - $24 per hour
...Planning Coordinator - Berkeley Culinary Center #16565 Requisition Number 16565 Location Job Description Position Summary This role is responsible for ensuring customer demand is met while adhering to all company manufacturing standards and regulatory requirements, including...SuggestedWork at officeAfternoon shiftRadNet
Berkeley, IL3 days ago$17.57 - $26.31 per hour
...Dispatch Coordinator II Location US-IL-Itasca Company Canon U.S.A., Inc. Requisition ID 34629 Category... ...compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing,...SuggestedHourly payFull timeFor contractorsFor subcontractorCasual workLocal areaWork from homeShift work3 days per weekCanon U.S.A., Inc.
Itasca, IL2 days ago- STV is seeking an ORAT Coordinator - Aviation to join our national Aviation group to support... ...management framework, supporting planning, execution, and tracking of readiness milestones... ...delivery schedulesAssist in the maintenance and tracking of ORAT work plans, schedules...SuggestedFull timeWork at officeFlexible hours
$55k - $65k
...Operations Summary / Primary Role The Dispatch Supervisor is responsible for coordinating the scheduling and movement of... ...customers, carriers, operations, maintenance, and human resources to achieve... ...shipments from pickup through delivery. Plan transportation routes, payloads,...SuggestedFor contractorsWork experience placementWork at officeLocal areaRelocation packageFlexible hours$21.92 - $30.14 per hour
...HAS) ~ Life Insurance ~401(k) savings plan with company match ~ Short-Term and... ...detail-oriented and proactive Shipping Coordinator to join our team. The ideal candidate will... ..., ensuring smooth loading and timely dispatch of shipments. Provide support for pack...SuggestedHourly payTemporary workWork at officeWorldwideFlexible hoursJohnson Controls
Franklin Park, IL1 day ago$58k - $60k
...education association, seeks a Process and Data Coordinator to join its Systems and Accreditation... ..., and support the development and maintenance of data dashboards. This position is ideal... ...of base salary to the retirement plan (vested immediately), 20 vacation days,...Work experience placementWork at officeImmediate startWork from home- Duquesa Travel Group is seeking an organized Reservation Planning Coordinator to assist with researching options, coordinating reservations, and managing details throughout the planning process. The role emphasizes clear communication and timely, professional support for...Remote job
- Prime Healthcare’s Saint Francis Hospital in Evanston, IL seeks a Case Manager/Social Worker Coordinator for discharge planning and care coordination. This full-time position operates days, 8am-4:30pm, reporting to the Case Manager/Social Worker. You will assist with discharge...Full time
- EdgeConneX is seeking a Data Center Campus Critical Systems Coordinator II to support maintenance planning, asset management, and reporting across data center sites. The role reports to the Critical Systems Manager and includes travel for training and maintenance. The...Flexible hours
- North American Dental Group is seeking a Treatment Plan Coordinator for Grove Dental in Lombard, IL. The role focuses on welcoming patients, handling financial tasks, and coordinating scheduling to ensure smooth operations. The position requires strong communication and...Work at office
- ...years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations. Strong planning, organization skills, and attention to detail. Excellent communication and interpersonal skills. Must be innovative and strive for...For contractorsImmediate startNight shiftAfternoon shift
City Wide Facility Solutions
Forest View, IL2 days ago $82.12k - $135.49k
...and become Loyola Strong! What you’ll do: The Transplant Coordinator oversees and coordinates the care of heart transplant patients... ...care teams to ensure seamless evaluation, education, treatment planning, and ongoing support. Responsibilities include managing...Hourly payFull timeSecond jobLocal areaImmediate startShift workDay shift- ...years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations. Strong planning, organization skills, and attention to detail. Excellent communication and interpersonal skills. Must be innovative and strive for...For contractorsImmediate startNight shiftAfternoon shift
$42k - $55k
...benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name... ...and upward mobility. What You’ll Do: The HELOC Intake Coordinator is responsible for reviewing the loan application from the customer...Hourly payFull timeTemporary workFlexible hours- ...of our highly performing team. Position Summary : The Coordinator, Fundraising Campaigns & Volunteer Engagement is a priority fundraising... ...as appropriate. Assist in creating an annual operational plan including marketing, budgeting, and project management to...Daily paidPart timeWork experience placementWork at officeLocal areaRemote workAfternoon shift2 days per week
Crohn's and Colitis Foundation, Inc.
Rosemont, IL4 days ago $22.97 - $31.07 per hour
...Material Coordinator Seize your opportunity to make a personal impact as a Material Coordinator supporting the Department of Veterans.... ...package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options...Hourly payPermanent employmentTemporary workImmediate startRemote workWorldwideFlexible hoursGeneral Dynamics
Hines, IL4 days ago$28.61 per hour
...Coke Co, a subsidiary of WEC Energy Group, is seeking a Field Coordinator in our Chicago, Illinois location. The Field Coordinator... ...with main and service installations restorations or general maintenance. Maintains accurate records and drawings as required.Job ResponsibilitiesUsing...Temporary workFor contractorsLocal areaShift workWEC Energy Group
Chicago, IL1 day ago$15 - $20 per hour
...Title Scan Coordinator Pay Grade Non-Exempt Major Department Front End Minor Department Front End Reports... ...time to time, as needed. Benefits -Health Insurance Plan (Medical, Dental, Vision) -401K with employer match -...Hourly payMinimum wageTemporary workLocal areaFlexible hoursPete's Fresh Market
Oak Park, IL1 day ago$37.89 - $42.63 per hour
...from deceased organ donors; coordinate the distribution of organs for... ...Paid Time Off (PTO) plan ~403(b) retirement plan with... ...become proficient in the set-up, maintenance and disinfection and... ...job. Ability to respond to dispatches in a timely manner and arrive...Hourly payFull timeWork at officeShift work$18 - $20 per hour
...Supervisor, Youth Programming, the Recreation Coordinator, Preschool, engages directly with the... ...in the program. Helps with planning, developing, and implementing the program... ...Programming Benefits Recreation Programming Benefits #J-18808-Ljbffr Priority Dispatch Corp.Hourly payPart timeLocal area- Orthodontic Experts in the Chicago area is seeking a Treatment Coordinator to support patients through their orthodontic journey. You will... ...with patients and families to ensure understanding of treatment plans and changes, while coordinating scheduling, payments, and...Full time
- ...Community Manager in Bloomingdale, IL to support the Community Manager in daily operations, leasing, resident relations, and maintenance coordination. The role emphasizes accuracy, organization, and responsive resident service. You will assist with showings, applications,...
$135.37k - $180.5k
...Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una... ...through positive team communications, appropriate action planning, and successful implementation activities · Understands and...Full timeRelocationFlexible hoursAdvanced Technology Services
Bellwood, IL5 days ago$39.48 - $65.14 per hour
...Transplant Coordinator RN The Transplant Coordinator RN plays a critical role in supporting patients throughout the heart transplant journey... ...(EMR). Obtain, review, and discuss consent forms, treatment plans, and potential complications with patients and families....Hourly payLocal area- Orthodontic Experts Ltd. is seeking a Treatment Coordinator to support patients through their orthodontic journey. You will communicate treatment plans, manage scheduling and payments, and educate families on financing options. The role includes assisting clinicians, handling...
- ...organization, we encourage you to apply. Job Description: As a Treatment Coordinator, you will be providing support to our patients in their... ...family members to ensure that they understand their treatment plans and any changes that may occur. Tasks include but are not...Full timeWork at officeShift work
$22.48 - $25.7 per hour
...Objectives: The Transportation and Rigging Coordinator is responsible for coordinating... ...Proficiency in Microsoft Office applications, dispatch platforms, workforce management systems,... ...when addressing scheduling and resource‑planning issues. The position periodically requires...Hourly payCasual workWork at officeRemote workHome officeMonday to FridayDay shiftAfternoon shift$105.83k - $158.75k
...design, budget and schedule and is staffed appropriately. Plan, coordinate and supervise on-site functions and provide input with scheduling... ...high-performing teams, including coordination with union dispatch. Education ~ High School Diploma or equivalency....Work experience placementFor subcontractorImmediate startFlexible hoursGranite Industrial
Elk Grove Village, IL3 days ago- ...Coordinator of Campus Engagement Concordia University Chicago (CUC) invites applications for the position of Coordinator of Campus Engagement... ..., Spiritual Life, Athletics, and Career Services in event planning, promotion, and awareness Creates and promotes campus...Work at officeVisa sponsorshipWork visaFlexible hours
- Chicago Transit Authority coordinates the activities of personnel involved in designing and overseeing facility and capital construction... ...CTA. Collaborates with Capital Improvements, Facilities Maintenance, Construction Project Management, and consultants to develop...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Dispatch Coordinator - Planned Maintenance. Be the first to apply!
