System Administrator

Master System Administrator

The Master System Administrator is responsible for the effective provisioning, installation, and maintenance of computer hardware, software, and related infrastructure essential for emergency response operations within the 911 center. This position involves engineering, configuring, and managing server systems and networks to ensure high availability and reliability of services. The Master System Administrator will provide operational support, troubleshoot issues, and implement security measures to protect sensitive data. The ideal candidate will have strong technical skills, a thorough understanding of systems administration, and experience in a high-pressure environment, ensuring that all systems function optimally to support emergency services.

Responsibilities:

• Responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware, software, and related infrastructure.
• Participates in technical research and development to enable continuing innovation within the infrastructure.
• Ensures that system hardware, operating systems, software systems, and related procedures adhere to District policies, standards, and guidelines.
• Systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
• Installs new/rebuild existing servers and configures hardware, peripherals, services, settings, directories, storage in accordance with standards and project/operational requirements.
• Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes.
• Reviews system and application logs.
• Verifies completion of scheduled jobs such as backups.
• Performs regular security monitoring to identify any possible intrusions.
• Performs daily backup operations, which include ensuring all required file systems and system data are successfully backed up to the appropriate media; creating recovery tapes or disks; and recycling media and sending off-site, as necessary.
• Performs regular file archival and purging, as necessary.
• Creates, changes, and deletes user accounts per request.
• Provides Tier III/other support, per request from various constituencies.
• Investigate and troubleshoot issues.
• Diagnoses and recovers hardware or software failures.
• Coordinates and communicates with impacted constituencies.
• Applies operating system (OS) patches and upgrades on a regular basis.
• Upgrades administrative tools and utilities.
• Configures/adds new services, as necessary.
• Upgrades and configures system software that supports infrastructure applications or Asset Management applications per project or operational needs.
• Maintains operational, configuration, or other procedures.
• Performs periodic performance reporting to support capacity planning.
• Performs ongoing performance tuning, hardware upgrades, and resource optimization, as required.
• Configures central processing unit (CPU), memory, and disk partitions, as required.
• Maintains data center environmental and monitoring equipment.

Minimum Education/Certification Requirements:

Bachelor's degree in IT or related field or equivalent experience

Skills Matrix:

16+ yrs. installing and configuring system hardware/software in an enterprise environment.

Required 16 Years:

16+ yrs. installing operating system (OS) patches and upgrades.

16+ yrs. monitoring networks to ensure security and availability.

16+ yrs. performing daily backups.

16+ yrs. troubleshooting server and other hardware issues

Bachelor's degree in IT or related field or equivalent experience.

Compensation: $43.00 - $48.00 per hour