Datacenter Technician

Learning & Development Consultant (Technical Trainer)

Locations: Columbus, Ohio (11 Technical Trainers)

Duration – 3-month contract (with the possibility to extend)

Job Description:

Assist with the creation and management of training programs in three key areas; Learning Resources, Content and Curriculum Development, and Learning Platform Operations.

• Partner with Director to establish performance objectives for staff and track that progress.
• Identify subject matter experts to develop content and design education exercises.
• Recommend appropriate delivery methods to optimize knowledge transfer.
• Develop strong relationships with business partners, managers, consultants, and trainers.
• Assess third-party training programs and audit trainers on their delivery skills.
• Monitor course and training resource utilization to ensure that department needs are being met.
• Remain up-to-date and savvy in learning industry trends, methodologies, and best practices and know how to put those into best practices.
• Manage communication and marketing plans for new courses and training updates.
• Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
• Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with values. Work to build consensus and convince others to reach an agreement.
• Impact a range of customer, operational, project, or service activities within own team and other related teams.
• Work within broad guidelines and policies.
• Explain difficult or sensitive information

Required Skills:

Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Ability to exercise judgment based on the analysis of multiple sources of information.
• Willingness to take a new perspective on existing solutions.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations