People Development Field Support Representative

Job Description Time Type: Full time Starting Pay: $50,000 / YR Job Location: 1350 IH 35 N, San Marcos, TX 78667 Bi-Lingual Preferred Job Summary The Field Support Representative will assist with various employee relations and human resources matters, gathering, collecting, maintaining documents and records, and conducting investigations. Duties/Responsibilities Conduct store visits for assigned locations and accompany the team on their store visits to provide mentorship and guidance. Provide guidance for employees and management on interpreting company policies. Serve as initial contact and liaison for intake and assessment of employee complaints. Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns for non‑management employees. Advise and coach management on employee corrective actions, growth plans, personal improvement plans, and terminations. Review dismissal requests for hourly employees in accordance with company guidelines. Prepare and submit store visit reports. Respond to unemployment claims and hearings. Provide guidance on reasonable suspicion situations for hourly employees. Represent the company at job fairs, business events, and industry events as needed. Act as a role model for our Business as Unusual (BaU) culture. Maintain current knowledge and understanding of laws and regulations related to EEO. Complete expense reports in accordance with company purchase card and travel guidelines. Present educational material at regional meetings in addition to on‑site training events. Attend team meetings and company training sessions as required. Perform other related duties as assigned. Required Skills/Abilities Excellent time management skills, with proven ability to meet deadlines. Strong analytical and problem‑solving skills. Ability to prioritize tasks, delegating when appropriate. Ability to function well in a high‑paced and, at times, stressful environment. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment‑related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with, or able to quickly learn, HRIS system. Must have a current driver’s license and auto liability insurance. Travel with overnight stays. Education and Experience Bachelor’s degree in human resources, business administration, or equivalent preferred. Prior human resources experience is preferred. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be available after hours, including weekends to support stores via phone, email, and text. Must be able to occasionally lift up to 15 pounds at times. McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at View phone number on click.appcast.io. EOE, AAP, D, F, VA #J-18808-Ljbffr McCoy's Building Supply