Sales Coordinator

Job Description

Job Description

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

Sales Coordinators are responsible for reporting internal sales data. This role is instrumental in providing productive communication with the inside and outside sales staff and uses problem solving skills on a daily basis to resolve internal or external customer inquiries.

Shift: 8:00am - 5:00pm M-F 

Responsibilities of Position:

• Perform administrative duties to support the region and the Region Sales Manager
• Complete and distribute the monthly Sales Actual Report within 10 days of month end
• Complete periodic reports for sales incentive program within 15 days of period end
• Log billable activity for municipalities and/or other customers and mail invoices within 15 days of the month end
• Audit the accuracy, execution, and scanning/processing of all contracts in the market
• Review and process cancellations and maintain cancellation tracker logs
• Manage other episodic and manual billing activity, as needed
• Provide inside sales support to all region sales representatives, as needed
• Retrieve and distribute resolutions on Operational or Credit/Collections referrals or disputes
• Maintain complete and accurate customer files
• Occasionally perform work as a back-up to inside sales in approving sales orders, as directed
• Assist in direct mail/marketing activities
• Assist in resolutions on Operational or Credit/Collections disputes, as needed
• Assist with training new sales employees, as directed
• Process and cancel all cut off commercial customers on monthly basis
• Assist the sales team to ensure timely monthly reporting
• Perform other duties as assigned

Supervisory Responsibility:

• This position will not manage employees

Skills & Abilities Needed for Position:

• Excellent verbal & written communication skills
• Must be organized and detail oriented with the ability to multi-task
• Possess proven analytical/problem solving solutions for the customer and the company
• Must possess excellent customer service and data entry skills
• Must work efficiently and effectively, both independently and as a team
• Ability to meet deadlines and complete assignments within stated time frames
• Ability to present and maintain a professional appearance and demeanor at all times
• Proficient in Windows and Microsoft applications; AS400, a plus

Experience & Knowledge Needed for Position:

• 1-2 years previous experience as Administrative Assistance, Sales Support, or similar experience preferred
• Waste industry experience a plus

Physical Requirements in a Regular Workday:

• Frequently  lifting/carrying/pushing/pulling a max of 10 lbs
• Rarely lifting/carrying/pushing/pulling a max of 50 lbs
• Occasionally working outside in changing temperatures
• Rarely working in wet/humid conditions
• Rarely working in areas of dust, odors, mist, gases, and other airborne matter
• Occasionally stooping/kneeling/crouching/crawling
• Rarely climbing and/or balancing
• Frequently sitting
• Occasionally standing/walking

Additional Working Conditions/Aspects:

• Ability to travel between offices, as required
• Ability to work overtime, weekends, and/or holidays
• Legally eligible to work in the United States
• Valid driver’s license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.