AI Architect

Job Description

Job Description

Description:

Augeo is a global leader in loyalty and engagement technology, known for delivering data-driven programs that strengthen relationships and drive meaningful business results.

We’re redefining how brands connect with the people they serve, bringing together intelligence, behavior, and innovation to create more timely, meaningful engagement at scale. With the power of AI, we’re unlocking capabilities that were never before possible - unifying experiences, incentives, recognition, and advocacy into predictive systems that move at the speed of people. All in service of a bold mission: to decode human motivation and make loyalty the world’s most trusted currency. For the right person, this is a chance to step into a company with a strong foundation, bold ambition, and the opportunity to help define the future of loyalty.

Summary

Augeo is building an agentic loyalty platform that will power personalized engagement for tens of millions of users. Always on, context-aware, and extensible by design, the platform delivers an "Audience of One" experience where every interaction makes the system smarter. We are hiring engineers with exceptional architectural judgment, deep product ownership experience, and an AI-forward mindset to join the team building it.

Working closely with a product leader to define the requirements, you will own a product domain end to end: from the requirements to the design, implementation, tests, deployment, and outcomes. You will manage teams of AI agents and be responsible for defining what they know, how they reason, and what they can do. The agents handle the execution while you provide the judgment and domain expertise.

This is a startup inside a company with a history of bold bets and decades-long track record of innovation-driven growth. If the agentic transformation of software is something you want to lead, not watch, this is the role.

Key Responsibilities

• You will own a product capability end to end, from architectural decisions through production outcomes, cutting through every layer: entry points, orchestration, intelligence, tools, data, and observability. Your work directly shapes how Augeo's clients engage tens of millions of users.
• You will build and ship mission-critical AI agents that drive revenue growth across finance, healthcare, telecom, and commerce. Not proof-of-concepts. Powerful, scalable systems running in production.
• Define how AI agents are built at Augeo. Drive the Agent Development Life Cycle (ADLC) from initial pilot through production iteration, setting the standard for how agents are developed, tested, evaluated, and improved.
• Build the shared platform: agent orchestration, agentic workflows, ML models, and data infrastructure that every product team at Augeo builds on.
• Work across Augeo with engineers, product leads, and end users to understand needs, close feedback loops, and ensure the platform compounds with every interaction.
• Shape the team. Participate in hiring and define the culture of an engineering org that is AI-native from day one.

What You'll Bring

Required Qualifications

• 7+ years of software engineering experience, with at least 2 years owning technical direction for a team, product, or company
• Demonstrated ability to own a product domain end to end: from defining what to build through shipping and operating it in production
• Experience putting AI-powered systems into production: LLM integration, prompt engineering, tool calling, RAG, evaluation, and orchestration
• Strong systems design and architectural judgment across distributed systems, APIs, and data pipelines
• A builder’s mindset with high agency - you find creative ways to overcome obstacles and launch products
• Daily, fluent use of AI coding tools (Claude Code, Codex, or similar) as a primary way of working
• Ability to work autonomously with minimal direction in a flat, fast-moving team

Preferred Qualifications

• Experience building loyalty, fintech, marketing, or commerce platforms
• Familiarity with our technical stack: Rust, TypeScript, AWS
• Familiarity with agentic tools and technologies: agent orchestration, RAG pipelines, context engineering, and eval frameworks
• Experience with multi-tenant platform architecture and data isolation
• Background in ML/data science: predictive models, personalization, optimization

Work Authorization

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. This employer does not provide visa sponsorship now or in the future for this position, including but not limited to H-1B, TN, or other employment-based visas.

Equal Employment Opportunity

At Augeo, we believe diverse perspectives drive innovation and strengthen our culture. We are committed to creating an inclusive workplace where all individuals have the opportunity to thrive. Augeo is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

Benefits of joining team Augeo

• We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
• We offer paid Long-Term disability and Life Insurance
• HSA/FSA plans
• We offer varying voluntary benefits such as critical, hospital, pet coverage and much more
• Employee benefit education, campaigns and wellness opportunities
• 401k retirement matching and financial planning resources
• Education reimbursement
• Several EAP resources
• 12 paid holidays and PTO time
• Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
• Employee referral bonuses
• Employee group opportunities
• Fun, casual and flexible working environment that embraces the hybrid workstyle
• Career growth opportunities
• Summer internship program

*St. Paul MN Preferred, but open to remote (If you are in KS or MN, we require employees to be in office part-time. If not in either state, this position has the capacity to be remote.)