Lead Service Electrical Journeyman

Job Description

Job Description

Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We're dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

If you are ready to be exceptional in your chosen career, apply to work with us today!

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**

Job Summary:

Piper Fire Protection's Clearwater, FL branch is seeking a versatile, licensed Electrical Journeyman to lead our service department. This role is designed for a technician who excels at "the bench" but also enjoys the interpersonal side of the trade. You will be the face of the company, responsible for diagnosing complex issues, performing high-quality repairs, and identifying opportunities to improve our customers' electrical systems through professional recommendations and transparent sales.

Essential Duties and Responsibilities:

• Perform maintenance, troubleshooting, and repair of residential and commercial electrical systems (lighting, panels, circuits, and EV chargers).
• Ensure all work is performed in strict accordance with the National Electrical Code (NEC) and local safety regulations.
• Manage a service van, maintaining an organized inventory and ensuring the vehicle is stocked for common service calls.
• Conduct thorough walkthroughs of customer properties to identify potential hazards or outdated components.
• Translate technical needs into clear, written estimates for customers.
• Educate customers on modern upgrades (e.g., surge protection, smart home integration, or panel upgrades) without high-pressure tactics.
• Follow up on pending quotes and secure customer signatures for proposed work.
• Act as the primary point of contact for service customers, providing clear timelines and explaining technical issues in "plain English."
• Resolve customer concerns on-site with a professional, solution-oriented attitude.

Required Skills & Qualifications

• Valid State Journeyman Electrician License (Required).
• Minimum of 5 years in the electrical trade, with at least 2 years specifically in a service environment.
• Exceptional verbal and written communication skills; ability to build rapport quickly with strangers.
• Comfortable using tablets/smartphones for dispatching, invoicing, and email.
• Willingness to participate in a rotating "on-call" schedule for emergency services.
• Ability to meet company driving eligibility requirements, including a valid driver's license and acceptable motor vehicle record.
  

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

Applicant Notices

Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.

Applicants may review the following notices at any time:

Federal Notices

• FMLA General Notice (English)
  
• FMLA General Notice (Spanish)
  
• USERRA Rights Notice (English)
  
• USERRA Rights Notice (Spanish)
• Employee Polygraph Protection Act (EPPA) Notice (English)
• Employee Polygraph Protection Act (EPPA) Notice (Spanish)
• E‑Verify Participation Posters
• Right to Work Posters

E-Verify Notice

Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit

Illinois Notices

• Your Rights Under Illinois Employment Laws
  
• Illinois Paid Leave for All Workers Act
  
• Illinois Equal Pay Act – Pay Transparency Notice
  
• VESSA (Victims' Economic Security and Safety Act)
• Illinois Right to Privacy Poster (English)
• Illinois Right to Privacy Poster (Spanish)
• Illinois Right to Privacy Poster (Polish)

California Notices

• CA Minimum Wage
• CA Paid Sick Leave
• CA Pregnancy Disability/CFRA Leave
• CA Whistleblower Protections
• CA Transgender Rights

North Carolina Notices

• NC Wage & Hour Notice
• NC OSHA Notice