Retail Flooring Sales Associate/Design Consultant

Job Description

Job Description

About This Role

Sales and Design Consultant

We are Flooring America, part of the largest Flooring Cooperative in America.

If you have a passion for people and a flair for design, this is the career opportunity you have been looking for. If you are a self-motivated, and detail orientated individual we will provide the tools and training you need to achieve outstanding success. If you’re the type of person who desires compensation based on results, your financial security is assured by being assertive, creative, and by building your client base.

About the Position

This position requires an individual to interact with customers and assist them in making product choices according to their individual needs. Whether the interaction occurs in our award winning showroom, or in the customers home,the objective is always to provide both design and flooring advice that will make the customers buying decision easier. Therefore, the ideal candidate must be willing to divide his or her work time between the showroom floor, or possibly visiting the customers homes. In order to be successful the candidate must also be willing to undergo our product and sales training in order to become a certified flooring and design consultant.

It is also expected that the individual be personable, well organized, and willing to create new business as well as to provide outstanding customer service and follow-up to existing customers.

About Us

Flooring America has long been regarded as the premier flooring retailer in the surrounding communities. Locally owned and operated, we are known for our superior customer service, and professional staff. Because we belong to the largest floor covering cooperative in the world, our company offers the very best flooring products, in an up-to-date modern showroom, with only the most qualified installers.

We believe in creating a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.

Although not an all inclusive list, the following are some of duties and expectations for this position:

• Sell flooring and floor care products.
• Greeting customer on the sales floor and determining their wants and needs.
• Keeping up-to-date on the wide selection of floors we have to offer along with the benefits and warranties provided by each manufacturer.
• Provide outstanding customer service.
• Writing/Entering sales orders.
• Helping work through and following up after completion of job.
• Networking regularly and working effectively with other store employees.
• Receiving payment or obtain credit authorization.
• Following up in a timely and professional manner with customers on all requests or concerns.
• Answering questions from and providing information to customers about flooring.
• Assisting customers with flooring choices - explaining features and benefits of various types of flooring.
• Possibly visiting customers homes or workplace to provide product and design advice.
• Maintain showroom by keeping samples and displays neat, current, and clean.
• Prospecting for new business.

Qualifications

The skills and abilities we’re seeking include:

• Education: Some college preferred, but not required.
• Must be willing and able to attend some training.
• Must have access to reliable transportation in order to get to work.
• Must have open and flexible work availability to include Saturday.
• Must have knowledge of Microsoft Office programs and be willing to learn our software operating system.
• Retail sales experience is a plus, but not required. We can teach the right candidate.
• Excellent oral and written communication skills.
• Professionalism, to include dependability, accountability, and punctuality.
• Time management skills for juggling multiple deadlines.



• Salary plus Commission plus Benefits
• Health Benefits Available
• 401k Available
• Paid Vacation
• Paid Holidays
• Paid Sick Days
• Generous Employee Discounts

How to Apply:

Please provide the following:

• Please use the response option in this job board.
• An up-to-date resume outlining your experience for the position
• A cover letter is always appreciated
• Salary history and/or requirements

Candidates who meet our selection criteria will be contacted by e-mail or phone.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.