Guest Service Agent
Hersha Hospitality Management
Opportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillHigh School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels
- ...Guest Services RepresentativeThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...SuggestedTemporary workLocal areaAll shiftsFlexible hours
Extended Stay America
Belmont, CA4 hours ago $22.48 per hour
Description A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent...SuggestedHourly payContract workLocal area- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
$20.96 - $24 per hour
...Rosewood Sand Hill Front Office JobTransport guest luggage to/from guestrooms. Escort guests to rooms and inform guests of all hotel services and features. Drive, park and retrieve guest vehicles as they arrive and depart from the hotel, courteously, safely and efficiently...SuggestedHourly paySeasonal workLocal areaImmediate startRosewood Hotel Group
Menlo Park, CA4 hours ago$40 per hour
...Guest Service Agent Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in...SuggestedLocal areaWorldwideNight shift- A leading automotive service provider in Belmont is seeking a Customer Service Valet to enhance customer experiences by driving them to and from their homes while their vehicles are serviced. You will be responsible for maintaining cleanliness in service areas, operating...
$500 per month
...dept. managers; providing stamps; making change). Coordinates services for residents and their family members (includes, but not... ...dining room and residents (includes, but not limited to accepting guest meal reservations and communicating these reservations to the dining...Full timePart timeLocal areaImmediate startShift workAtria Senior Living
San Mateo, CA1 day ago- ...Equinox is seeking energetic Front Desk Associates to join our San Mateo club. This role involves greeting members and guests, answering phones, handling inquiries, updating accounts, and supporting other departments to ensure a smooth operation. You should be friendly...Shift work
Equinox
San Mateo, CA9 hours ago - Crescent Hotels & Resorts is seeking a Guest Services Agent to warmly welcome and register guests, assist with checkout, and answer questions about the property and surrounding area. The role requires strong guest service skills, familiarity with POS systems, and the ability...
- ...Atria Senior Living seeks a friendly, detail-oriented front desk/concierge team member to assist residents and coordinate daily services. You will answer questions, arrange transportation, and connect residents with staff to ensure a high level of comfort and safety....
Atria Signature Collection
Foster, CA2 days ago - ...Doorperson/Driver in Half Moon Bay, CA. The role involves greeting guests, assisting with luggage, and driving guests between the hotel... ...a valid driver's license and good attendance; hotel or guest service experience is preferred. The position offers hourly pay and a comprehensive...Hourly pay
$26.75 per hour
...welcoming environment? Join our dedicated housekeeping team as a Housekeeping Houseperson and be part of providing exceptional service to our guests. As a Housekeeping Houseperson, you will support our housekeeping department by assisting with various tasks such as...Flexible hoursDavidson Hospitality Group
Millbrae, CA1 day ago$401k
...welcoming environment? Join our dedicated housekeeping team as a Housekeeping Houseperson and be part of providing exceptional service to our guests. As a Housekeeping Houseperson, you will support our housekeeping department by assisting with various tasks such as...Flexible hoursDavidson Hospitality Group
Millbrae, CA9 hours ago- ...the-spot cosmetic maintenance as part of daily room inspections. ~ Be continually alert for the safety of all employees and guests, reporting any unsafe conditions to your immediate supervisor. The Model Qualifications: ~ Previous hotel experience...Immediate start
Radiate Hospitality, LLC
Belmont, CA4 days ago $26.75 per hour
...welcoming environment? Join our dedicated housekeeping team as a Housekeeping Houseperson and be part of providing exceptional service to our guests. As a Housekeeping Houseperson, you will support our housekeeping department by assisting with various tasks such as...Flexible hoursDavidson Hospitality | Management
Millbrae, CA1 day ago$17.85 per hour
...in North America, including 17 in California alone. Although each center is unique, they share the goal of providing programs and services that reinforce the life-affirming values and proud traditions we embrace. Overview of the Role: The Housekeeper will be responsible...Hourly payShift workPeninsula Jewish Community Center
San Mateo, CA21 hours ago- ...changeovers" before and after resident moves Perform other duties assigned Additional responsibilities: Assist with laundry services as needed Support special cleaning projects Requirements: Qualifications: High school diploma or equivalent...Hourly payFull timeShift workWeekend work
CiminoCare Inc
Burlingame, CA2 days ago $19.5 - $20.5 per hour
...provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized... ...a safe and secure environment for all staff, residents, and guests, following established safety standards. Encourage...RelocationIvy Living
Belmont, CA2 days ago$500 per month
Housekeeper We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including: Paid holidays...Full timePart timeShift workAtria Senior Living
San Mateo, CA21 hours ago$20 - $24 per hour
...Join Silverado Belmont Hills, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We're a certified Great...Full timeFlexible hoursShift workSilverado
Belmont, CA1 day ago- Peninsula Jewish Community Center in Foster City, CA is seeking a Service Desk Representative to welcome members, check in guests, answer calls, and promote club services. This front-line role focuses on responsive customer service, assisting with retail purchases, and...
- A leading automotive service provider in Belmont is seeking a Service Greeter to ensure a smooth experience for service guests. Responsibilities include managing vehicle flow, greeting customers, and assisting in service lane operations. The ideal candidate must have a...Hourly payFull time
- ...coordinate requests, and support daily operations. You will manage guest communications, arrange transportation, and liaise with dining... ...teams to ensure a welcoming environment. The role emphasizes service excellence, clear communication, and teamwork, with flexible shifts...Flexible hours
$17.86 per hour
Barry's in Burlingame is hiring a Client Specialist to provide excellent hospitality and maintain studio cleanliness. The role includes assisting clients, managing Fuel Bar operations, and ensuring a welcoming environment. Candidates should exhibit strong interpersonal ...Hourly payFull timePart timeFlexible hours- ...maintain a clean, safe, and welcoming environment for residents. This role blends attention to detail, reliability, and a heart for service in a memory care setting. You’ll perform housekeeping throughout the community, ensure sanitation in resident rooms and common...
- Ivy Park at Belmont is seeking a friendly Housekeeper to clean resident apartments, public areas, and laundry for residents and the community, ensuring safety and a welcoming environment aligned with our mission and values. This on-site role offers opportunities to work...
$23 per hour
...Director of Nursing. Notify the Director of Housekeeping when housekeeping supplies need replenishment. Provide excellent customer service and maintain a positive, professional attitude. Manage time effectively and complete assigned tasks efficiently. Work independently...Hourly payFull timeImmediate start- Join Silverado Belmont Hills, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great...Full time
- Overview The Housekeeper will be responsible for any combination of cleaning duties including disinfecting all areas; cleaning bathrooms, locker rooms, showers, saunas, classrooms, and common areas; wiping down lateral surfaces, wiping down fitness equipment and other items...Shift work
- ...Night Auditor We are in search of a smart, friendly, customer service oriented night auditor who will help build lasting relationships with guests encouraging them to come back. Night auditors are not only responsible for covering front office positions/responsibilities...Part timeShift workNight shiftDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
- guest service San Mateo, CA
- guest services associate San Mateo, CA
- hotel guest service agent
- hotel concierge
- guest services representative
- seasonal guest services representative
- overnight guest service representative
- guest services agent winter seasonal
- guest service support expert
- director of guest services