Operation Program Manager

Job Description

Job Description

Company Overview:

Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 233 campuses across 24 countries. In the US, Foxconn employs 8,000 across 56 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas, and California. As of 2025, Foxconn ranks 28th among the Fortune Global 500 and reported revenue of approximately USD $259 billion.

The company’s diverse product offerings span four major segments: smart consumer electronics, cloud, and networking solutions, computing, and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together, these initiatives position the company as a leader in innovation for the 21st century.

Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods.

Job Summary:

The Operation Program Manager is responsible for leading customer-facing, cross-functional programs throughout the product lifecycle, including New Product Introduction (NPI), production ramp, mass production, sustaining operations, and end-of-life (EOL). This role serves as the internal program owner and primary customer interface for assigned AI server programs, coordinating Engineering, Manufacturing, Quality, Supply Chain, Procurement, Planning, Logistics, and Operations teams to ensure successful product launches, production execution, delivery performance, quality, and customer satisfaction.

Duties and Responsibilities:

• Lead customer-facing, cross-functional AI server programs from NPI through production ramp, mass production, sustaining operations, and end-of-life, serving as the internal program owner and primary customer interface.
• Develop and manage integrated program schedules, milestones, deliverables, build plans, risks, recovery plans, and executive/customer status reporting to meet commitments for schedule, delivery, quality, cost, capacity, and readiness.
• Coordinate Engineering, Manufacturing, Quality, Supply Chain, Procurement, Planning, Logistics, and Operations teams to drive prototype, validation, pilot, and NPI builds through production release and operational readiness.
• Monitor program and factory performance including capacity, material readiness, build execution, on-time delivery, yield, cycle time, quality, inventory, and cost; lead escalations and cross-functional issue resolution to closure.
• Drive engineering changes, continuous improvement, customer visits, audits, and sustaining/RMA activities to improve program execution, manufacturing performance, and customer satisfaction.

Education:

• Bachelor's degree in Engineering, Business Administration, Supply Chain Management, or a related field required.
• Master's degree in Engineering, Business Administration (MBA), Supply Chain Management, or a related field preferred.

Experience:

• 4-7 years of program management, project management, operations, engineering, or supply chain experience in electronics manufacturing, technology, or related industries.
• Demonstrated experience leading customer-facing programs from NPI through production ramp, mass production, and sustaining operations in a fast-paced manufacturing environment.
• Experience with AI server, rack integration, high-performance computing products, ODM/OEM manufacturing models, engineering change management, manufacturing readiness, and global cross-functional teams preferred.

EEOC Statement

Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.