Food Runner

Benefits:

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Reports to: General Manager/Manager Classification: Hourly; Non-exempt Supervises: N/A

POSITION SUMMARY: The food runner is responsible for assisting servers and/or bartenders in providing exceptional service to our guests while also running food items from the expo window. An important part of this position is to be a team player. You are responsible for helping make sure items leave the expo window correctly, and getting those items to the correct table(s). Although this can be an entry-level position, in certain locations previous experience in a similar role may be required because the position is crucial to the guest's dining experience.

ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

Run food from the expo window.

Assist in preparing food to leave the expo window as necessary.

Assist in maintaining adequate supplies of items needed throughout the shift such as specialty flatware, garnish items, and sauces.

Assists in maintaining proper condition and cleanliness of the expo window and surrounding area according to health department standards.

Completes any assigned "sidework," and performs such other duties as may be assigned.

MAJOR TASKS/RESPONSIBILITIES: The following are some major tasks associated with the above Essential Job Functions:

Carry food items to tables.

Ask guests if they are in need of anything upon delivering food items.

Brings safety concerns to the attention of management.

Alerts the Manager on duty of customer issues or needs.

Inspect restrooms for cleanliness and availability of supplies, alert Manager to any issues.

JOB QUALIFICATIONS- KNOWLEDGE AND ABILITY:

Reports for work on time.

Ability to prioritize and multi-task, analyze and resolve problems.

Demonstrates integrity, maturity, dependability, tact, positive attitude, and enthusiasm on the job.

Cooperates with others and recognizes the importance of teamwork in providing quality services.

Maintains an appearance and demeanor consistent with our policies, maintains composure.

Good communication skills.

Knowledge of our operations and platforms/systems.

Ability to handle a stressful environment, and exercise sound judgment.

No known food allergies.

No known allergies to cleaning/sterilizing products.

WORKING CONDITIONS: The characteristics of the work environment described below are representative of those a Bartender encounters while performing the essential functions of this job at any of our locations:

Constant, repetitive physical activity such as bending, walking, wiping, kneeling, twisting, reaching and prolonged periods of standing in a small space; must be able to climb a ladder when needed.

React quickly using hands, fingers, or feet, and coordinate movement of several parts of the body.

High level of manual dexterity to safely work with glass, knives and restaurant equipment.

Auditory and visual skills. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Multitasking, handling different work activities, and shifting attention quickly from one task to another.

Able to use muscles to lift, push, pull, or carry heavy objects up to 40 lbs.

Conditions in certain areas of the restaurant may expose the employee to odors, cold or heat, humidity, loud noise.

Schedule flexibility needed, especially in season during peak high volume periods.

Must have means of travel in order to get to work.

EDUCATION, CERTIFICATION AND EXPERIENCE REQUIREMENTS:

High School degree or equivalent.

Valid Driver's License.

Food Handler Certification

Knowledge of customer service principles.

Prior experience in the hospitality/food industry helpful.