Customer Service Representative - Manufacturing / B2B
J. Morrissey
Customer Service Representative - Manufacturing / B2B
New Haven, CT
Customer Service Representative Manufacturing / B2B Location: Confidential (New Haven, CT) | Full-Time | Day Shift | Hourly + Overtime
Job Description
Are you a skilled Customer Service professional looking to make a real impact? Join a dynamic manufacturing team where every order you handle supports B2B distributors and drives customer success. You'll work in a collaborative environment, gain hands-on mentorship from an experienced manager, and have the opportunity to grow your career in a fast-paced, high-volume setting.
Why You'll Love This Job:
- Competitive salary: $62K$70K, paid hourly, with overtime opportunities
- Full-time day shift (8:00 AM 4:30 PM) with breaks and a 30-minute lunch
- Mentorship and training from a hands-on manager and a highly experienced team
- Career growth opportunities within a well-established manufacturing company
- Work directly with B2B customers and cross-functional teams
- Fully on-site with exposure to multiple systems, applications, and processes
- INDA
What You'll Do:
- Manage assigned territories and serve B2B customers with excellence
- Process orders, CCFs, and RGAs accurately and efficiently
- Respond to inquiries about pricing, product availability, order status, and shipping
- Ensure timely issue resolution while balancing company policies and customer needs
- Suggest and implement process improvements to enhance the customer experience
- Collaborate closely with sales, shipping, finance, and order entry teams
- Document processes and help train new team members
What We're Looking For:
- 5+ years of customer service experience in a manufacturing or B2B environment
- Strong multitasking, decision-making, and problem-solving skills
- Excellent computer skills; comfortable using 68 applications across multiple monitors
- ERP experience (JD Edwards preferred) and CRM systems (Salesforce or Microsoft CRM)
- Team-oriented, collaborative, and able to thrive in a fast-paced, high-volume environment
- Preferred Skills:
- Experience mentoring or training junior staff
- Familiarity with complex or custom manufacturing processes
- Previous high-volume order management experience
Schedule & Environment:
- MondayFriday, day shift
- Fully on-site; commutable to New Haven, CT
- Fast-paced, collaborative team environment
- Exposure to multiple systems and processes, with hands-on mentorship
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative - Manufacturing / B2B in New Haven, CT vacancy
$60k - $70k
...Customer Service Support Specialist New Haven, CT Employment Type: Direct Hire Industry:... ...000 Job Description Job Posting: Manufacturing Customer Support Specialist Location: New... ...Company Info: Industry-Leading B2B Product Manufacturing Position Overview...SuggestedWork at officeJ. Morrissey
New Haven, CT2 days ago$100k
...of industry experience. Slice Merchant Services offers innovative payment processing solutions... ...most aggressive and lucrative Sales Representative Program ever offered. Demonstrate... ...least 2 years of business-to-business (B2B) sales experience preferred · Excellent...SuggestedLocal areaSlice Merchant Services
New Haven, CTa month ago$75k
...leading provider of online legal marketing services, widely recognized and trusted by legal... ...responsible for developing and growing new customer accounts in the legal community within an... ...in outside sales in a professional B2B environment. ~ Proven track record of sales...SuggestedTemporary workCasual workWorldwideFlexible hoursNight shiftInternet Brands
New Haven, CT4 days ago$50k
...global reputation for excellence in the manufacturing industry. Sinto America offers... ...class solutions to meet the needs of our customers and industries, with operating companies... ...dedicated to providing superior customer service through practical, cost-effective, and...SuggestedTemporary workWork at officeWorldwideFlexible hoursSinto America, Inc.
Wallingford, CT2 days ago$75k - $125k
...Job Description Job Description HIRING NOW – Outside B2B Sales Professionals Trelevate | National Expansion | Interviews... ...: • Strong personality & people skills • Outside Sales, Customer service or B2B sales background preferred • Motivated, coachable, and...SuggestedMonday to FridayTrelevate
New Haven, CT22 days ago$75k - $120k
...Description Job Title: Outside Sales Representative – B2B Energy Sales Target Earnings: $75K -... ...Rate Deregulated Energy Educate customers on available solutions Help business owners select the right energy services Close sales and manage book of business...Bi-weekly payBase plus commissionFull timeImmediate startSales Focus Inc.
New Haven, CTa month ago- ...countries, and start helping our customers push the limits of what's... ..., part of Timken Motor & Services, is seeking a self-starting... ...Sales Territory Account Representative to develop business across... ..., engineering, business or manufacturing from an accredited college...Work at officeImmediate startWork from home
The Timken Company
East Haven, CT1 day ago - ...uniform rental and facility service solutions for... ...across industries - from manufacturing and food processing to... ...service and long-term customer partnerships, every uniform... ...resistant services Represent a trusted brand with... ...a high-performing B2B Sales Representative to...
- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Hamden, CT2 days ago - ...providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible...Full timePart timeLocal area
Savers | Value Village
Orange, CT1 day ago - ...Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and... ...equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail...
U-Haul International, Inc
New Haven, CT3 days ago - ...Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department...Hourly payPart timeImmediate startFlexible hoursShift work
Tailored Brands Inc
Orange, CT4 days ago - ...around the world by a wide range of commercial and military customers. Our customers rely not only on our equipment, but on our... ...invite you to build your career at Bauer. The Customer Service Representative is responsible for a variety of customer service and administrative...Work at officeFlexible hours
BAUER AG
Ansonia, CT3 days ago $16.94 - $19 per hour
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part...Hourly payStart working todayLocal areaU-Haul
New Haven, CT3 days ago- ...Customer Service Representative Location: Remote (preferred in the Tri-State area) Duration: 6+ Month C2H 2-3 years of experience minimum. Heavy preference for French Canadian speaking candidates, open to Bilingual - English/Spanish candidates, and will also consider...For contractorsWork experience placementWork at officeRemote workHome officeFlexible hours
NR Consulting
New Haven, CT2 days ago $31.83 per hour
...Customer Service Representative Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all...Work experience placementWork at officeYale University
New Haven, CT10 hours ago$17 per hour
...Customer Service Representative With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise...Hourly payPart timeNight shiftRaymour & Flanigan
Orange, CT2 days ago$17 per hour
...Customer Service Representative With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise...Hourly payPart timeNight shiftRaymour & Flanigan
North Haven, CT2 days ago- ...Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service Representative (CSR) is a critical role for the successful...Part time
David's Bridal
Orange, CT4 days ago $16.94 - $17.75 per hour
...Customer Service Representative - Best Friends Pet Hotel Bethany, CT 06524 Overview Salary Range $16.94 - $17.75 Hourly Level Entry Position Type Full-Time/Part-Time Job Shift Day Education Level High School Travel Percentage None Category Customer Service...Hourly payMinimum wageFull timePart timeLocal areaShift workWeekend workAfternoon shiftBest Friends Pet Care
Bethany, CT1 day ago- ...Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers,...
Dollar Express Stores LLC
New Haven, CT2 days ago - ...Customer Service Representative The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and...Work at office
Hire Talent
North Haven, CT18 hours ago - ...About the job Customer Service Representative (Travel Industry) Job Description: We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy...Full timePart timeFlexible hours
HJB Travels
New Haven, CT3 days ago $22.84 per hour
...Why You'll Love This Job POSITION OVERVIEW: Call center/data entry experience, customer service experience, detail oriented, can work under high pressure and fast pace, team player, strong computer skills, phone/email communications. Responsible for processing...Work at officeMonday to FridayShift workBiotouch
West Haven, CT1 day ago$17 per hour
...and our outstanding staff. Our office not only performs comprehensive eye examinations, but we also offer state-of-the-art testing services to those patients who have medically-related eyecare issues. Your duties will be as follows: Working one-on-one with patients...Hourly payFull timeWork at office- ...catering by bringing natural, all-in-one food service solutions to homes, offices, and schools.... ...teams, admins, and school directors. Customize meal solutions for each client’s needs.... ...Who You Are Experienced in B2B sales (food, catering, SaaS, hospitality,...Home office
- ...We are seeking a Call Center Representative to join our dynamic team! (This a remote position in Connecticut, training onsite) The Call... ...and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a...Work experience placementWork at officeRemote workShift work
Fair Haven Community Health Care
New Haven, CT4 days ago - ...About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client‑facing role, you will serve as a trusted point of contact—from initial booking through...Remote workFlexible hours
Rudybtravel
New Haven, CT3 days ago - ...improve the lives of our employees, our customers, our partners, and the global... ...and procedures, and provides responsive service to internal stakeholders and external vendors... ...satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability...Work at officeFlexible hours
LATICRETE
Bethany, CT10 hours ago - ...The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, helpful and comprehensive manner. The Call Center Customer Service Representative will remain knowledgeable about and proficient...Work at officeImmediate start
Cornell Scott-Hill Health Center
New Haven, CT1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative - Manufacturing / B2B. Be the first to apply!
Related searches
- customer service representative csr New Haven, CT
- service representative New Haven, CT
- customer service associate remote New Haven, CT
- employee relations assistant New Haven, CT
- full time customer service representative work from home New Haven, CT
- contact representative (customer service representative) New Haven, CT
- healthcare customer service representative New Haven, CT
- full time customer service associate New Haven, CT
- client engagement specialist New Haven, CT
- financial customer service representative New Haven, CT