Wellness Associate

Job Description

Job Description

The Wellness Sales Associate position is responsible for membership sales, customer service, and maintenance of a clean studio environment. This person is reliable, exhibits a strong moral fiber, possesses a positive attitude and solid work ethic. 

Primary Responsibilities: 

The Wellness Sales Associate is an ambassador in the community for beem™ Light Sauna and seeks to grow the brand through membership sales and other programs that drive revenue 

Understand and speak to the science, technology, and benefits of Infrared sauna, chromotherapy, Red Light therapy and the value of having a beem™ Light Sauna Membership 

Responsible for greeting members and ensuring everything about their visit is outstanding 

Host studio events and community outreach programs 

Compliance and adherence to the beem™ Business Policies for daily site operations Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, events and brand recognition 

Model our mission, vision and values leading by example 

Have extensive knowledge of and promote products and services, selling packages/memberships and sharing of promotional opportunities 

Responsible for all lead management tasks required during shift 

Light cleaning and sauna ‘refresh’ between appointments 

Ensure that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests, new membership agreements, etc. 

Provide consistent, top-notch service and maintain the highest level of customer service in person and through external communication cycles and automated marketing systems