Patient Financial Counselor

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.


Job Summary


Our client is seeking a Financial Counselor who will serve as a liaison between the clinical team, business operations, and patients. The primary responsibilities include preparing patient estimates and conducting financial discussions about balances, insurance coverage, and potential out-of-pocket expenses.


Key Responsibilities

• Serve as a liaison between clinical team, business operations, and patients.
• Prepare patient estimates.
• Conduct financial discussions regarding balances, insurance coverage, and out-of-pocket expenses.

Qualifications

• Strong customer service and patient-focused communication skills.
• Solid understanding of insurance benefits and coverage verification.
• Excellent verbal and written communication skills.
• Ability to confidently discuss financial responsibility, payment options, and cost estimates with patients.
• Strong attention to detail and problem-solving skills.
• Experience in healthcare financial counseling, patient access, registration, or revenue cycle operations.

Skills

• Excellent verbal and written communication skills.
• Strong customer service and patient-focused communication skills.
• Problem-solving skills.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language


Medix is an equal opportunity employer and all applicants will be considered without regard to race, color, religion, national origin, age, disability, or veteran status.


* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


Medix Overview:


With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.


* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.